William Perdue
The Rock,US
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Perceptive Employment Specialist passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.
Overview
10
10
years of professional experience
Work History
Employment Specialist
(TCSG) Technical College Systems of Georgia
01.2023 - Current
- Improved client job readiness with comprehensive resume writing and interview preparation workshops.
- Maintained records of consumer employment activity such as potential and current employers.
- Organized comprehensive workshops on resume writing, interview techniques, and workplace etiquette to prepare clients for job market.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Collaborated closely with interdisciplinary teams to address client barriers and facilitate access to necessary resources.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Enhanced job placement rates by developing strong relationships with local businesses and understanding their workforce needs.
- Devised and implemented individualized employment plans to support client goals.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Matched clients to open positions based on skills and work requirements.
- Negotiated reasonable accommodations with employers in order to ensure smooth transition for clients into their new positions.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Streamlined client intake process, ensuring efficient assessment of client skills and employment needs.
- Facilitated successful placements by proactively identifying potential challenges and addressing them before they became obstacles.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Lead RTV Inspector
Home Depot
01.2021 - 01.2023
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Conducted detailed building structure inspections to identify and resolve potential risks.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Upheld codes and regulations governing materials, processes, and procedures.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Store Manager
Verizon
03.2018 - 03.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
25U Signal Support Systems Specialist
United States Army
10.2014 - 10.2018
- Provided technical assistance to users, optimizing the effectiveness of communication devices and systems.
- Maintained accountability for assigned vehicles and equipment, safeguarding valuable assets critical to mission success.
- Performed software updates on communications devices, minimizing downtime due to outdated technology.
- Coordinated closely with other units to establish an interconnected network that facilitated seamless data transmission between teams.
- Trained junior soldiers in proper equipment usage and maintenance, fostering a culture of competence and safety.
- Assisted in the development of signal operating procedures, streamlining processes for increased efficiency.
- Served as subject matter expert on signal support systems within the unit, offering guidance on best practices when consulted.
- Adapted quickly to new technology advancements, staying current with industry standards and best practices.
- Conducted thorough inventory assessments to ensure accurate records of all communications equipment at hand.
- Resolved complex communication issues with a combination of troubleshooting techniques and equipment replacements.
- Implemented security measures on sensitive communications channels, protecting vital information from unauthorized access.
- Evaluated system performance regularly to identify areas for improvement, making necessary adjustments as needed.
- Liaised with unit leadership to communicate vital information about system statuses, upgrades, and repairs effectively.
- Managed preventative maintenance checks on equipment, ensuring reliability and readiness for mission-critical operations.
- Contributed to the overall success of the unit by maintaining communication systems that enabled seamless coordination and information sharing between team members.
- Collaborated with team members to establish effective communication networks during various training exercises and deployments.
- Implemented power management plans for deployed environments, conserving energy resources while maintaining operational effectiveness.
- Developed risk mitigation plans for potential communication disruptions during field operations or emergency situations.
- Operated electronic warfare systems as part of an integrated strategy against enemy forces during training exercises.
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Integrated new devices into managed networks while maintaining assigned security protocols and protections.
- Wrote and executed information services policies for use by supported organizations.
- Installed new wiring and networking hardware in existing facilities and within new construction.
Education
Bachelor of Arts - Operations Management
Southern New Hampshire University
Manchester, United States12.2024
Associate of Science - Business Administration And Management
Southern New Hampshire University
Manchester, United States12.2023
High School Diploma -
Lamar County High School
Barnesville, GA10.2014
Skills
- Soft skills training
- Client Advocacy
- Recruiting
- Utilization review
- Computer Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Problem-Solving
- MS Office
- Operations Management
- Decision-Making
- Customer Response
- Training and mentoring
- Inventory Control
- Store Merchandising
- Job Posting Optimization
- Social Media Recruiting
- Security clearance
Timeline
Employment Specialist
(TCSG) Technical College Systems of Georgia
01.2023 - Current
Lead RTV Inspector
Home Depot
01.2021 - 01.2023
Store Manager
Verizon
03.2018 - 03.2020
25U Signal Support Systems Specialist
United States Army
10.2014 - 10.2018
Bachelor of Arts - Operations Management
Southern New Hampshire University
Associate of Science - Business Administration And Management
Southern New Hampshire University
High School Diploma -
Lamar County High School
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