William Perry
Statesville,NC
Summary
Experienced with managing and maintaining electronic systems to ensure optimal performance. Utilizes collaborative approach to lead teams and address challenges effectively. Strong understanding of technical troubleshooting and project management, ensuring seamless operations and timely solutions. Ensuring that Safety/Security devices and systems for Students and Staff are reliable and available at all times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Electronic Supervisor
Iredell Statesville Schools
08.2008 - Current
- Upgraded equipment to increase overall production capacity while maintaining strict quality standards.
- Conducted regular safety audits to ensure compliance with industry regulations and maintain a safe working environment for all employees.
- Collaborated with engineering teams to enhance product designs for easier manufacturing and improved functionality.
- Collaborated with higher level support staff to confer with engineers on details and implications of test procedures and results.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Alarm Technician
Alarm South
08.2004 - 08.2008
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
- Improved customer satisfaction through timely and accurate installation of alarm systems.
- Streamlined inventory management for faster access to necessary equipment during installations.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to clients'' unique situations.
- Optimized alarm response times with regular testing and fine-tuning of system settings.
- Trained new technicians in proper installation techniques and safety protocols, resulting in a more cohesive team dynamic.
Education
High School Diploma -
South Iredell Highschool
Troutman06-2000
Skills
- Equipment maintenance
- System integration
- Quality assurance
- Safety compliance
- Project management
- Data analysis
- Customer service
- Technical troubleshooting
- Inventory management
- Employee training
- Performance monitoring
- Electronics troubleshooting
- Hardware debugging
- Technical leadership
Certification
Verkada Certification, Suprema Biometric, and I am currently taking COMPTIA A+ Core1
Verkada Certified
The Verkada Certificate consists of updating and trouble shooting any issues that arise with this system.
Timeline
Electronic Supervisor
Iredell Statesville Schools
08.2008 - Current
Alarm Technician
Alarm South
08.2004 - 08.2008
High School Diploma -
South Iredell Highschool
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