William Peterson
Tacoma,WA
Summary
I am a dependable, hard-working, team-driven individual who also works well independently.
I work well in a fast-paced environment but also look for opportunities to slow down and connect with customers, with an aim to make theirs and my own day a bit brighter.
In my time at Met Market I achieved awards such as "Holiday Hero" two consecutive years in a row for my hard work, collaboration and guest service during the holiday season.
Overview
7
7
years of professional experience
Work History
Prepared Foods/Bakery & Coffee Team Member
Metropolitan Market
03.2023 - Current
- Opened and prepped ingredients for various stations including; Salad & Sandwhich Cold Case, Ramen/Saute Station, Hot Food Carving Station, Made-to-Order Salad bar.
- Worked through peak hours switching flexibly between different stations to ensure timely service for guests.
- Operated espresso bar and worked cash register, switching between the two where I am most needed to ensure a quality experience for customers.
- Prepared cold meals and stocked merchandise shelves, keeping track of stock for optimal efficiency
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
DoorDash/Instacart Shopper
DoorDash/Instacart
07.2022 - 05.2023
- Coordinated efficient order fulfillment to ensure timely delivery and customer satisfaction.
- Navigated multiple grocery stores to optimize shopping routes and minimize delivery times.
- Implemented best practices for product selection, enhancing quality and freshness of delivered items.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Unloaded orders at customer's homes or locations.
Grill Crew Member/Grill Crew Trainer/Grill Supervisor
McDonald's
04.2019 - 09.2022
- Operated grill equipment to prepare high-quality menu items efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted team members in executing fast-paced service during peak hours.
- Monitored cooking times and temperatures to guarantee product consistency and quality.
- Was promoted to crew trainer, then grill supervisor when I turned 18.
Education
High School Diploma -
Homeschool
WashingtonSkills
- Teamwork and collaboration
- Positive attitude
- Customer service
- Order preparation
- Clear communication
- Cleaning
- Workplace safety
- Organizing work stations
Timeline
Prepared Foods/Bakery & Coffee Team Member
Metropolitan Market
03.2023 - Current
DoorDash/Instacart Shopper
DoorDash/Instacart
07.2022 - 05.2023
Grill Crew Member/Grill Crew Trainer/Grill Supervisor
McDonald's
04.2019 - 09.2022
High School Diploma -
Homeschool