William Pickard
San Antonio,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
JFO Program Manager
US Army
02.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Senior Instructor
US Army
10.2017 - 02.2021
- Recorded lessons for later use and online instruction.
- Organized special activities to build team cohesion and promote learning.
- Provided dynamic instruction in classroom and field setting.
- Completed assessments of student and instructor needs and adjusted training plans accordingly.
- Motivated junior instructors to provide exceptional learning environments.
- Created culture focused on teaching whole student and developing individual potential.
Team Leader
US Army
02.2012 - 09.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
General Studies
Excelsior College
Albany, NY12.2024
Skills
- Compliance Enforcement
- Event Planning and Execution
- Enterprise Resource Planning
- Quality Control
- Electronic and Communication Systems
- Program Reviews
- Operations Management
- Strategic Planning
- Partnership Development
Timeline
JFO Program Manager
US Army
02.2021 - Current
Senior Instructor
US Army
10.2017 - 02.2021
Team Leader
US Army
02.2012 - 09.2017
General Studies
Excelsior College
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