Summary
Overview
Work History
Education
Timeline
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William Pingley

Rhoadesville,VA

Summary

Results-driven professional with strong background in site operations and leadership. Adept at coordinating teams, managing resources, and ensuring project milestones are met with precision. Known for strong communication, adaptability, and ability to foster collaborative environments. Skilled in problem-solving, conflict resolution, and optimizing workflows to maximize efficiency and safety.

Overview

2
2
years of professional experience

Work History

Assistant Site Leader

Tidal Wave Auto Spa
02.2025 - Current
  • Increased project efficiency by streamlining communication between team members and stakeholders.
  • Conducted regular site inspections to monitor progress, identify issues, and recommend corrective actions when necessary.
  • Promoted a culture of teamwork within the crew through effective leadership techniques that fostered positive working relationships.
  • Mentored junior staff members for better job performance, enhancing overall team capabilities.
  • Managed daily operations for optimal productivity, ensuring timely completion of tasks and project milestones.
  • Established strong relationships with clients through clear communication and proactive problem-solving strategies.
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues among team members to keep employees on task.

Team Leader

Tidal Wave Auto Spa
07.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Car Wash Attendant

Tidal Tidal Wave Auto Spa
05.2024 - Current
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Optimized workflow by rotating between different roles within the car wash process as needed.

Pool Cleaner

Pool Blue
05.2024 - 05.2024
  • Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
  • Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
  • Skimmed pool surfaces before emptying skimmer baskets.
  • Organized inventory of chemicals and supplies for individual jobs, minimizing unnecessary trips back to headquarters throughout the day.

Team Member

Chick-fil-A
03.2023 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

Diploma -

One Blessed Academy
Rhoadesville, VA
05.2024

Timeline

Assistant Site Leader

Tidal Wave Auto Spa
02.2025 - Current

Team Leader

Tidal Wave Auto Spa
07.2024 - Current

Car Wash Attendant

Tidal Tidal Wave Auto Spa
05.2024 - Current

Pool Cleaner

Pool Blue
05.2024 - 05.2024

Team Member

Chick-fil-A
03.2023 - 04.2024

Diploma -

One Blessed Academy

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William Pingley