William Ponce
Cairo,GA
Summary
Driven Technical Engineer Trainee from the United States Army, B-CO, 169 Engineer Battalion, adept in product development support and exceptional customer service. Excelled in directing construction projects, ensuring compliance with regulations, and enhancing guest experiences at Tour of Italy. Proven multitasking skills and a strong work ethic underscore a track record of delivering results efficiently.
Overview
3
3
years of professional experience
Work History
Technical Engineer Trainee (12T)
United States Army, B-CO,169 Engineer Battalion
2024.02 - 2024.07
- Directing and supervising construction or construction related workers. Planning, scheduling, or coordinating construction project activities to meet deadlines.
- Planning, scheduling, or coordinating construction project activates to meet deadlines. Preparing and submitting budget estimates, progress reports, or cost tracking reports.
- Inspecting or reviewing projects to monitored compliance with building and safety codes or other regulations.
- Inspecting or reviewing projects to monitoring compliance with environmental regulations.
- Planning and directing activities concerned with the construction or maintenance of structures, facilities, or systems.
- Studying job specifications to determine appropriate construction methods.
Server
Tour of Italy
2022.03 - 2024.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Helper
Beacon Building Products
2022.07 - 2023.11
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Delivered packages to customer roofs and business offices.
- Followed company policies and procedures during shift.
Education
High School Diploma -
Cairo High School
05.2018
Skills
- Product development support
- Troubleshooting and resolution
- Exceptional customer service
- Guest Engagement
- Strong Work Ethic
Languages
Spanish
English
Timeline
Technical Engineer Trainee (12T)
United States Army, B-CO,169 Engineer Battalion
2024.02 - 2024.07
Delivery Helper
Beacon Building Products
2022.07 - 2023.11
Server
Tour of Italy
2022.03 - 2024.11
High School Diploma -
Cairo High School