Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Porter

Bastrop,LA

Summary

Dynamic and results-driven professional with extensive experience as a Correctional Officer at the CA Dept. of Corrections and Rehabilitation. Proven expertise in crisis management and conflict resolution, successfully enhancing inmate supervision and safety protocols. Recognized for exceptional training abilities and fostering strong relationships among staff, ensuring operational excellence and security.

Overview

35
35
years of professional experience

Work History

Correctional Officer

CA Department of Corrections and Rehabilitation
09.1998 - 05.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Enhanced staff training programs, leading to improved operational standards.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Mitigated potential security breaches with vigilant contraband detection practices.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Documented inmate behavior and activities in logbooks.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Investigated and responded to incidents of inmate misconduct.
  • Assisted in intake and release of inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Administered drug tests to inmates.

Sales/Dept Manager

The Home Depot Store 608
10.1987 - 06.2000
  • Provide exceptional customer service and training new employees.
  • Established strategic partnerships with product vendors to expand product offerings and increase market presence.
  • Ensure customers are provided customer service during product and bay resets.
  • Ensure store security at the end of the business day by making sure the building was clear of any members of the public and all employees were accounted for. Locking all doors and engaging the building alarm.
  • Ensure all employees under my supervision were confident in all product operations and product knowledge.
  • Launched quality assurance practices for each phase of development of all new programs and merchandise.

Education

No Degree - BS in Human Services

University of Ph
La Mirada, CA

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Security procedures
  • Safety
  • Relationship building and management
  • Crisis management
  • Weapons training
  • Prisoner transport
  • Booking procedures
  • Suicide prevention
  • Gang awareness
  • Firearm operations trained
  • Search procedures
  • File and record maintenance
  • Staff management
  • Evidence preservation
  • Records management
  • Criminal justice
  • Integrity maintenance
  • Inmate classification
  • Courtroom practices
  • Physical fitness
  • Criminal law
  • Substance abuse
  • Work detail oversight
  • Behavioral disorders
  • Incident prevention
  • Radio communication
  • Contraband detection
  • Search and seize procedures
  • Occupational hazards and safety precautions
  • Work crew management
  • Belongings inspection
  • Ethical standards of conduct
  • Non-violent intervention
  • Armory and key control
  • Perimeter control
  • First aid and CPR certified
  • Inmate rights
  • Contraband inspections
  • Tower surveillance
  • Organizational skills
  • Problem-solving
  • Decision-making
  • Excellent communication
  • Written communication
  • Incident reporting
  • Multitasking
  • Inmate transport
  • Time management

Timeline

Correctional Officer

CA Department of Corrections and Rehabilitation
09.1998 - 05.2022

Sales/Dept Manager

The Home Depot Store 608
10.1987 - 06.2000

No Degree - BS in Human Services

University of Ph