Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Potter

Bixby,OK

Summary

Dynamic Sheet Metal Duct Installer with proven expertise at Scott's Systems, excelling in HVAC systems and precision measuring. Enhanced project efficiency through effective teamwork and problem-solving, achieving a record low in callbacks. Committed to quality control and customer satisfaction, consistently delivering projects on time and within budget.

Knowledgeable professional with background in Sheet Metal Duct installation. Demonstrated capability in precise duct fabrication and installation, contributing to efficient HVAC system performance. Adept at reading blueprints and collaborating with teams to meet project timelines.

Experienced with sheet metal duct fabrication and installation. Utilizes technical blueprints to ensure accurate system assembly and placement. Track record of enhancing HVAC system performance through meticulous craftsmanship and collaboration.

Professional with significant experience in sheet metal duct installation, prepared for impactful contributions. Strong collaborative skills, adaptable to changing project needs, and results-driven. Expertise in installation, repair, and maintenance of HVAC systems, ensuring optimal performance and efficiency. Known for reliability, precision, and solid work ethic.

Sheet Metal specialist well-versed in duct installation, bringing thorough industry knowledge and proven impact on project efficiency. Known for strong collaboration and adaptability to changing project needs. Possesses keen attention to detail and technical proficiency in HVAC systems.

Industrious Sheet Metal Fabricator and Installation Specialist possessing comprehensive knowledge of sheet metal fabrication and repair. Skilled in using test equipment, dial indicators, and micrometers. Unprecedented technical and communication skills with familiarity of corrosion control techniques. Can lift up to 150 pounds.

Mechanically oriented Sheet Metal Worker with practiced proficiency at creating and installing sheet metal products as skilled tradesman. Committed to precise and high-quality metalwork. Keeps physically fit for working in tight spaces and challenging environments.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Sheet Metal Duct Installer

Scott's Systems
06.2016 - 08.2025
  • Installed sheet metal duct systems in commercial and residential buildings according to specifications.
  • Interpreted blueprints and technical drawings to ensure accurate installation of ductwork.
  • Collaborated with HVAC technicians to optimize airflow and system efficiency.
  • Conducted on-site measurements and assessments for precise material requirements.
  • Trained junior installers on safety protocols and installation techniques.
  • Ensured compliance with building codes and regulations during installation processes.
  • Identified areas for process improvement, leading to enhanced workflow efficiency.
  • Oversaw project timelines, coordinating with subcontractors for timely completion of installations.
  • Increased customer satisfaction by completing projects on time and within budget constraints.
  • Enhanced job site safety by consistently maintaining a clean and organized work environment.
  • Consistently met or exceeded company productivity targets by prioritizing tasks and working efficiently.
  • Reduced material waste by carefully planning and executing precise cuts for each duct installation project.
  • Streamlined project completion times by efficiently coordinating tasks with other trades involved in the construction process.
  • Troubleshot issues during the installation process, implementing effective solutions for optimal performance of the HVAC system.
  • Improved overall project efficiency by accurately measuring, cutting, and installing sheet metal ducts according to specifications.
  • Enhanced energy efficiency in buildings through meticulous attention to insulation requirements during the installation process.
  • Collaborated effectively with team members to optimize workflow during sheet metal duct installations.
  • Mentored and trained new team members, sharing valuable knowledge and experience in sheet metal duct installation techniques.
  • Skilled in using a variety of tools such as hand shears, power shears, bending machines, and welding equipment for efficient sheet metal duct installations.
  • Provided accurate estimates for labor and materials needed for each project, ensuring cost-effectiveness in every installation.
  • Maximized system performance with proper sealing of joints and seams in accordance with industry best practices.
  • Boosted client confidence through clear communication regarding project timelines, scope, and expectations during all phases of installation.
  • Ordered new materials and equipment and recorded progress of deliveries.
  • Nailed and welded pieces into place by securing paneled edges and machine-made molding to structures.
  • Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.
  • Selected gauges and types of sheet metal or non-metallic material to meet product specifications.
  • Observed safety practices and procedures to maintain safe and clean working environment.
  • Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
  • Fastened joints and seams together to assemble components into sheet metal products.
  • Developed long-lasting professional relationships with suppliers that led to better pricing on materials while maintaining high-quality products.
  • Contributed to a positive work culture by maintaining a professional attitude, strong work ethic, and collaborative approach on every project.
  • Ensured high-quality installations with strict adherence to safety guidelines and industry standards.
  • Completed complex installations requiring custom-fabricated components, showcasing strong problem-solving abilities.
  • Demonstrated versatility by successfully adapting to various types of commercial buildings, including office spaces, retail stores, schools, hospitals, and more.
  • Achieved a record low number of callbacks due to diligent quality control measures implemented throughout the installation process.
  • Licensed operator in forklift, boom lift, sky track, & scissor lift equipment to maneuver completed units into position for installation.
  • Used hydraulic brake press, hydraulic sheer, pirana iron worker, cnc plasma cutter and table, five foot coil line, pittsburg lock former, tdf lock former, and cleat lock former and machine tools to shape metal material over blocks and other structures.


Service Professional

Red Lobster Restaurant
01.2008 - 08.2015
  • Delivered exceptional customer service, resolving inquiries and complaints promptly.
  • Collaborated with team members to enhance service delivery and operational efficiency.
  • Trained new staff on service protocols and best practices for customer engagement.
  • Managed scheduling and logistics to ensure optimal service coverage during peak hours.
  • Mentored junior staff, fostering a culture of teamwork and continuous improvement.
  • Analyzed customer feedback to identify trends and initiate process improvements.
  • Developed and implemented strategies to improve customer satisfaction scores consistently.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
  • Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
  • Managed high-volume workloads while maintaining a strong focus on client satisfaction.
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Led initiatives to streamline workflows, reducing response times for customer requests.
  • Generated positive feedback from clients through effective problem-solving skills and empathetic communication techniques.
  • Resolved customer complaints, ensuring an optimal resolution for both the client and company.
  • Maintained detailed records of all interactions with customers to ensure proper follow-up and communication.
  • Adapted quickly to changing conditions or unexpected challenges, demonstrating flexibility without compromising performance.
  • Increased customer loyalty through personalized attention and genuine care for their needs.
  • Enhanced customer satisfaction by providing timely and efficient service solutions.
  • Collaborated with team members to deliver exceptional customer experiences.
  • Streamlined service processes, resulting in improved efficiency and productivity.
  • Improved overall service quality by identifying areas of improvement and implementing necessary changes.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Implemented innovative solutions that led to increased customer retention rates and overall satisfaction levels.
  • Delivered exceptional results under pressure by prioritizing tasks according to urgency and importance.
  • Proactively addressed potential issues before they escalated, preventing negative impacts on the customer experience.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Education

No Degree -

UAPB
Pine Bluff, AR

No Degree - Nursing

Southeast Arkansas Community Colllege
Pine Bluff, AR

High School Diploma -

Watson Chapel
Pine Bluff, AR
05-1997

Skills

  • Efficient sheet metal bending techniques
  • Flange assembly
  • Job site cleanup
  • Power tools operation
  • Field measurements
  • Fastening techniques
  • Cutting techniques
  • Precision measuring
  • Insulation techniques
  • Layout design
  • System testing
  • Estimating costs
  • Welding techniques
  • Mechanical aptitude
  • Load calculations
  • Computer-aided design
  • HVAC systems
  • Air balancing
  • Code compliance
  • Sheet metal repair
  • Aluminum fabrication
  • Flexible ductwork
  • Leak detection
  • Copper brazing
  • Residential HVAC
  • Galvanized sheet metal
  • Duct fabrication
  • Airflow analysis
  • Ventilation installation
  • Custom fittings
  • Stainless steel work
  • Sealing methods
  • Hand tools proficiency
  • Technical drawing
  • Energy efficiency
  • Commercial HVAC
  • Industrial ventilation
  • Thermostat installation
  • Pipe fitting
  • Air filter replacement
  • Sheet metal fabrication
  • Electrical wiring
  • Fire protection
  • Cost estimation
  • Control systems
  • Soldering techniques
  • Cooling systems
  • Building codes
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Power tool safety
  • Time management
  • Critical thinking
  • Excellent communication
  • Power tool use
  • Reliability
  • Multitasking Abilities
  • Multitasking
  • Attention to detail
  • Problem-solving abilities
  • Troubleshooting skills
  • Organizational skills
  • Team collaboration
  • Flexibility
  • Machine operation
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Material handling
  • Metal fabrication
  • Detail-oriented
  • Decision-making
  • Team building
  • Assembly sequencing
  • Task prioritization
  • Mechanical assembly
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Product assembly
  • Goal setting
  • Professionalism
  • Blueprint reading
  • Quality control
  • Adaptability
  • Physical stamina
  • Continuous improvement
  • Time management abilities
  • Metal finishing
  • Interpersonal communication
  • Written communication
  • Precision measurement
  • Equipment maintenance
  • Blueprint interpretation

Timeline

Sheet Metal Duct Installer

Scott's Systems
06.2016 - 08.2025

Service Professional

Red Lobster Restaurant
01.2008 - 08.2015

No Degree -

UAPB

No Degree - Nursing

Southeast Arkansas Community Colllege

High School Diploma -

Watson Chapel
William Potter