To utilize my vast service and general business experience to obtain a valued position in a respected organization i which my skills and work ethic will benefit.
Overview
11
11
years of professional experience
Work History
Fork Lift Operator
Costco
08.2023 - Current
Scanning the Wheel
Scan Freight
Receiving Trailers
Throw products and build pallets for warehouses
Scanned for Inventory
Learning to clamp
Certified Fork lift and EPJ
Customer Service Manager
Wawa
12.2017 - Current
Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Increased team productivity by providing ongoing training and support to customer service representatives.
Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Service Writer/Mechanic
Extreme Machines
03.2013 - 12.2015
Responsible for diagnosis and repair of all service units
Promoted to Service Writer
Responsible for writing work orders and customer
Satisfaction
Education
Certificate of Completions - Motorcycle And Watercraft
AMI
Daytona Beach, FL
1993
GED -
Madison High School
Old Bridge, NJ
1992
Skills
Shipping and Receiving
Shipment Support
Assembling the Wheel
Safety Awareness
Loading and Unloading
Forklift, EPJ and clamper driver
Timeline
Fork Lift Operator
Costco
08.2023 - Current
Customer Service Manager
Wawa
12.2017 - Current
Service Writer/Mechanic
Extreme Machines
03.2013 - 12.2015
Certificate of Completions - Motorcycle And Watercraft