William R Proctor
CLAYTON,North Carolina
Summary
Resourceful Project Manager with 25 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Project Manager
Baker Roofing
Raleigh, United States
06.2018 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Provided management for internal personnel, contractors and vendors.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
Karaoke DJ
Self Employed
Zebulon, NC
01.1998 - 12.2018
- Used controllers and mixers to mix and sample music.
- Maintained high volume of bookings by advertising through traditional, digital and social media channels.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Adjusted music plans based on crowd preferences and mood.
- Arranged libraries and playlists of music in advance of live events.
- Entertained guests with music matching desired genres and tempo.
- Installed, operated and maintained audio and video equipment at venues.
- Worked with clients to determine requirements for each party or event.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Service Sales Representative
Baker Roofing
Raleigh, United States
03.2014 - 06.2018
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Delivered superior customer service to retain existing customers and attract future customers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Determined customer needs and interests to recommend solutions to customers.
- Obtained referrals with existing clients to generate new business, boosting overall sales.
- Worked independently with minimal supervision.
- Prioritized tasks and projects to meet tight deadlines.
- Prepared and deliver customer sales quotes.
- Built relationships with customers and community to promote long term business growth.
Sales Representative
National Teachers Associates Life Insurance Compan
Raleigh, United States
01.2013 - 02.2014
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Expanded customer base and boosted profit within product line.
Correctional Officer
NCDPS
Nashville, NC
03.2009 - 12.2012
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Received and accounted for personal possessions and determined inmate work assignments.
- Booked new inmates into facility and processed inmates for release.
Superintendent
Titan Builders
Wendell, NC
01.2008 - 01.2010
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Maintained safety onsite and upheld all OSHA regulations by visiting work site regularly.
Education
No Degree - General Studies
Nash Community College
Rocky Mount, NCHigh School Diploma -
Zebulon High School
Zebulon, NC06.1988
Skills
- Workflow Planning
- Bid Reviewing
- Timely Project Completion
- Workforce Scheduling
- Technical Presentations
- Subcontractor Relations
- Purchasing and Procurement
- Punch Lists
- Materials Take-Offs
- Systems Implementations
- Cost Containment
- Technical Specifications
Certification
30 hour OSHA certification
CPR certification
Reading, learning guitar, golf and working out.
I enjoy reading non fiction and fiction when ever I have a little down time. I have been trying to teach myself acoustic guitar for 2 years.
I play golf with friends regularly. I enjoy going to the gym 3 to 5 times a week.
Timeline
Project Manager
Baker Roofing
06.2018 - Current
Customer Service Sales Representative
Baker Roofing
03.2014 - 06.2018
Sales Representative
National Teachers Associates Life Insurance Compan
01.2013 - 02.2014
Correctional Officer
NCDPS
03.2009 - 12.2012
Superintendent
Titan Builders
01.2008 - 01.2010
Karaoke DJ
Self Employed
01.1998 - 12.2018
No Degree - General Studies
Nash Community College
High School Diploma -
Zebulon High School
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