Accomplished Senior Generator Technician with a proven track record at Montco Oilfield Solutions, enhancing generator efficiency and customer satisfaction through expert maintenance and troubleshooting. Skilled in Cummins inline software and adept at problem-solving, I significantly improved operational outcomes. My dedication to safety and effective communication ensures peak performance and reliability in demanding environments.
Overview
18
18
years of professional experience
Work History
Senior Generator Technician, 24/7 Field Support
Montco Oilfield Solutions
05.2023 - 05.2024
Collaborated with colleagues to share knowledge and develop best practices for servicing various brands of generators.
Increased generator efficiency by performing regular maintenance, inspections, and repairs.
Enhanced customer satisfaction with timely troubleshooting and resolution of generator issues.
Developed preventative maintenance schedules tailored to each client''s specific needs, prolonging the life of their equipment while minimizing disruptions from unexpected breakdowns.
Performed load bank testing on newly installed or repaired generators to ensure they met established performance standards before returning them to operation.
Minimized downtime for clients by providing prompt on-site emergency services for generator failures.
Mounted new or rebuilt motors to generators.
Trained junior technicians on proper procedures for maintaining and repairing generators, ensuring high-quality workmanship across the team.
Optimized generator performance through meticulous calibration of voltage regulators, governors, and other key components during maintenance visits.
Troubleshot problems with engines and breakers.
Installed and maintained generator sets and equipment.
Store Manager
Tint World
01.2019 - 03.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures. Continuously monitored company email CRM and carried on multiple chats with customers answering questions and booking appointments
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
ROV Supervisor, Senior ROV Technician
Compass Offshore Personnel
03.2006 - 12.2017
Participated in industry conferences staying up-to-date on the latest trends and technological advancements in the ROV sector.
Established strong working relationships with team members from diverse backgrounds through open communication channels and mutual respect for individual skills sets.
Achieved timely project completion with efficient coordination of ROV operations and resource allocation.
Reduced equipment downtime by troubleshooting malfunctions and devising effective solutions quickly.
Conducted risk assessments prior to each mission, identifying hazards and implementing appropriate mitigation measures for enhanced safety levels.
Mentored junior staff members on best operational practices, fostering a supportive learning environment within the team.
Contributed to successful project outcomes with diligent monitoring of ROV systems during missions.
Oversaw logistics management for ROV equipment transportation ensuring timely delivery and proper handling during transit.
Optimized ROV performance, conducting routine maintenance and repairs as needed.
Implemented continual improvements based on lessons learned from previous projects leading to increased efficiency.
Served as liaison between company management and clients providing regular updates on project progress leading to higher client trust levels.
Enhanced ROV system reliability by conducting thorough inspections and addressing potential issues proactively.
Increased safety standards by implementing rigorous protocols and providing comprehensive training to team members.
Coordinated equipment mobilization efforts efficiently, ensuring that necessary tools were readily available to support ongoing operations without delays or interruptions.
Provided technical expertise to clients during pre-project meetings, resulting in well-informed decisions regarding ROV capabilities and limitations.
Maintained detailed records of all completed missions including critical data analysis findings which led to improved future operations.
Trained workers in proper methods, equipment operation and safety procedures.
Prepared and submitted reports on job progress and safety conditions to upper management.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High Scholl Diploma -
Navasota High School
Navasota, TX
05.1997
Skills
Can bus, controls ecu troubleshooting and repair
Adept with Cummins inline, inpower insite software applications
Adept installing new and troubleshooting Deep Sea Controllers 41 to 78, 8600 MKII
Adept installing new and troubleshooting Marathon DVR 2000 and 2400 Stamford AVR Mx