William Pye
Duncan,SC
Summary
A hard-working, driven individual who has experience working with others, both coworkers and customers, to create a better environment and business for all. Motivated marketing student seeking an internship in sports or entertainment marketing to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
3
3
years of professional experience
Work History
Manager
The Firm Fitness Center
Spartanburg, SC
06.2019 - 06.2022
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Assigned work and monitored the performance of project personnel.
- Created training modules and documentation to train staff.
- Resolved conflicts between employees by guiding company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Recruited and trained new employees to meet job requirements.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Worked behind the front desk with customer relations and purchases made through food and beverage purchases, as well as member enrollment
- Worked with the owner to effectively market and promote the business through social media and the company website
Education
High School Diploma -
Dorman High School
Roebuck, SC05-2022
Bachelor of Science - Marketing
Clemson University
Clemson, SCSkills
- Microsoft Excel Trained
- Customer Service Experience
- Dependable and Responsible
- Hard-Working
- Goal-Setting
- Driven
- Communication
- Task Prioritization
- Organization and Time Management
- Friendly, Positive Attitude
- Supervision and Leadership
Affiliations
- Enjoys playing golf, whether with friends or colleagues
- Participates in local and state golf tournaments for SCGA and CGA
- Enjoys meeting new people and gaining connections
References
References available upon request.
Timeline
Manager
The Firm Fitness Center
06.2019 - 06.2022
High School Diploma -
Dorman High School
Bachelor of Science - Marketing
Clemson University
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