William Qualls
Clarksville,AR
Summary
Proven to excel in high-pressure environments, I leveraged my time management and quality control skills at Walmart to streamline order fulfillment, significantly enhancing customer satisfaction. As a motivated team player, I collaborated effectively across various roles, from vehicle mechanic in the United States Military to leadership positions, achieving and often exceeding performance metrics.
Overview
6
6
years of professional experience
Work History
Order Fulfillment Associate
Walmart
12.2020 - Current
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Followed SOPs to avoid mix-ups and damages to orders.
- Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
91B Vehicle Mechanic
United States Military
05.2020 - 09.2023
- Demonstrated commitment to excellence by consistently exceeding performance metrics for repair efficiency, quality, and customer satisfaction.
- Delivered exceptional customer service while addressing client concerns regarding the status of their vehicles'' repairs or maintenance needs.
- Collaborated with team members to complete large-scale repair projects in a timely manner.
- Streamlined workflow processes by organizing tools and workspace for maximum efficiency during repair tasks.
Assistant Landscaper
Bill Qualls Mowing Service
03.2019 - 10.2022
- Maintained both private and commercial landscaping for homes, parks, and industrial areas.
- Supported team members in the completion of large-scale projects, meeting deadlines without compromising quality.
- Contributed to business growth by consistently receiving positive feedback from satisfied clients.
- Provided exceptional customer service when interacting with clients during consultations and project installations.
- Improved client satisfaction by providing timely and efficient maintenance services.
Head Dishwasher
Kountry Kitchen Grille
04.2018 - 05.2020
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Promoted cross-training opportunities within the kitchen staff, fostering versatility among team members.
- Increased team morale by fostering a positive working atmosphere among kitchen staff members.
Education
High School Diploma -
Clarksville High School
Clarksville, AR05.2020
Skills
- Quality Control
- Time Management
- Customer Service
- Attention to Detail
- Dependable and reliable
- Motivated Team Player
- Decision-Making
- Teamwork and Collaboration
Accomplishments
• Being in the army has given me opportunities for a wide range of accomplishments across various domains, such as leadership, technical skills, and personal development.
• Working in a warehouse provided opportunities for various achievements related to logistics, inventory management, teamwork, and operations.
Affiliations
• Clarksville Church of Christ
Languages
Spanish
Limited Working
Timeline
Order Fulfillment Associate
Walmart
12.2020 - Current
91B Vehicle Mechanic
United States Military
05.2020 - 09.2023
Assistant Landscaper
Bill Qualls Mowing Service
03.2019 - 10.2022
Head Dishwasher
Kountry Kitchen Grille
04.2018 - 05.2020
High School Diploma -
Clarksville High School