William Raffel
Trento,IT
Overview
6
6
Languages
9
9
years of professional experience
Work History
English Teacher
Cambly
Trento, Italy
11.2024 - Current
- As an English Teacher with Cambly, I am responsible for instructing students, both individually and in groups, on a wide range of topics, starting from the basic fundamentals of English to the more complicated aspects of Business and Professional English.
Supervisor
Gaylord Palms Resort
Orlando, United States
08.2022 - 08.2023
- Oversee daily operations of the hotel, including front desk, housekeeping, and guest services.
- Supervise and mentor staff, ensuring high levels of customer service and satisfaction.
- Manage guest check-in and check-out procedures, resolving any issues or complaints promptly and effectively.
- Coordinate with housekeeping to ensure rooms are cleaned and maintained to the highest standards.
- Monitor inventory and supplies, placing orders as needed to ensure smooth operations.
Assistant Manager
Hagen-Dazs
Kissimmee, FL
06.2022 - 02.2023
- Led daily operations ensuring exceptional customer service and product quality.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed marketing strategies to increase brand visibility and drive sales growth.
Data Analyst
University of Florida
Gainesville, United States
06.2020 - 05.2022
- Data Cleaning and Preparation
- Statistical Analysis
- Data Visualization
- Programming (Python, R, SQL)
- Microsoft Excel
- Problem-Solving
- Attention to Detail
- Communication
Research Internship
University of Florida
03.2022 - 05.2022
- Research internship at the University of Florida in which I worked closely with a tenured professor to write a research paper on the impact of Intermediary institutions on the delineation of conflict.
Lifeguard
Ellis and Associates
Orlando, United States
04.2017 - 04.2020
- Monitor swimming areas to ensure the safety of patrons by preventing and responding to emergencies.
- Enforce pool rules and regulations to maintain a safe and orderly environment.
- Perform routine checks of pool equipment and facilities to ensure proper functioning.
- Administer first aid and CPR when necessary, responding quickly and effectively to emergencies.
- CPR and First Aid Certified
Education
Masters Degree - International Relations and European Studies
University of Trento
Trento, Italy11-2026
Bachelor's Degree - International Relations
University of Florida
Gainesville, United States05-2022
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Data analysis
- Google Docs
- Organization
- Intercultural Communication
- English teaching
- TEFL Teacher
LANGUAGE SKILLS
Mother tongue(s): ENGLISH
Other language(s)
ITALIAN: B2 Listening, B2 Reading, B2 Spoken production, B2 Spoken interaction, B2 Writing
Professional Working
FRENCH: B1 Listening, B1 Reading, B1 Spoken production, B1 Spoken interaction, B1 Writing
Professional Working
GERMAN: B1 Listening, B1 Reading, B1 Spoken production, B1 Spoken interaction, B1 Writing
Limited Working
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Timeline
English Teacher
Cambly
11.2024 - Current
Supervisor
Gaylord Palms Resort
08.2022 - 08.2023
Assistant Manager
Hagen-Dazs
06.2022 - 02.2023
Research Internship
University of Florida
03.2022 - 05.2022
Data Analyst
University of Florida
06.2020 - 05.2022
Lifeguard
Ellis and Associates
04.2017 - 04.2020
Masters Degree - International Relations and European Studies
University of Trento
Bachelor's Degree - International Relations
University of Florida