William Rakowski
Warehouse Manager
Malvern,PA
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
19
19
years of professional experience
Work History
Warehouse Manager
PLCB
West Chester, PA
09.2013 - Current
- Handle day-to-day shipping and receiving overseeing more than 1,500 packages per day processing and sorting for an over 200 customer base.
- Evaluate incoming shipments for quality issues and processed unacceptable materials for return
- Maintain documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Redesign warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Offer expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Clean and maintain warehouse in compliance with OSHA safety standards.
- Boost warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Train new staff on job duties, company policies and safety procedures for rapid onboarding
- Build motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Retail Assistant Manager
PLCB
Chester County, PA
08.2003 - 08.2013
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy
- Trained employees in suggested selling and merchandising techniques to meet sales quotas
Education
Associate of Applied Science - Applied Mathematics
Drexel University
Philadelphia, PA06.1999
Skills
- Inventory Management Software
- Complex Problem Solving
- Operations Control
- Logistics Planning
- Customer Service
- Shipment Tracking
- Workforce Management
- Forklift Operation
- Loading and Unloading
- Data Entry
- Order Fulfillment
- Order Management
- Order picking and processing
- Policy and procedure adherence
- Staff Management
- Data analysis
Timeline
Warehouse Manager
PLCB
09.2013 - Current
Retail Assistant Manager
PLCB
08.2003 - 08.2013
Associate of Applied Science - Applied Mathematics
Drexel University