William Rampersant
Telecommunications
Summary
Highly qualified and extensively trained Data Center Engineer with 20 plus years of hands on experience as a Project Lead, Project Coordinator and Systems Engineer. Adapt in working in team based environments with limited or no supervision as well as on isolated individual basis.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Data Center Engineer (Contract)
Ernst & Young
09.2021 - Current
- Racking, cabling and configuration of new device such as routers, switches, hubs, servers, laptops conference room Audio/Visual and console solution with Avocent.
- Virtual Server Build for MS Windows or Linux under VMWare and Azure platforms.
- Performing diagnostics, troubleshooting, replacing and decommissioning equipment.
- Install, test and maintain fiber and copper structured cabling.
- Manage ServiceNow ticket system.
- Escort third party vendors or IT support on premises.
ISP Telecommunications Engineer Lead
CommScope/Arris
03.2020 - 09.2021
- Installation GPON OLT Fiber to the home, Install OLT line cards and rack/stack OSW Probe.
- Scoping and running LC/SC fiber cables in the headend from the Infinera cabinet to the BNG switches.
- Rack and stack Cisco ASR 9000 switches & routers, Install different type of line cards such as Trident, Typhoon and Tomahawk.
- Perform Infrastructure builds in Comcast, Altis and Spectrum headends and data centers..
- Perform Project Manager duties such as create a (SOW) Scope Of Work, Bill Of Material (BOM) site surveys and project budgets.
- Work closely with upper management to make sure that the scope of work and direction of each project is on schedule.
Telecommunications Engineer (Contract)
Cognizant Technology-(Port Authority of NY & NJ)
09.2019 - 03.2020
- Install and maintenance Avaya and Cisco telephone equipment such as the IP J-models phones L-models headsets and B-models conference phones for Webex.
- Ran LC/SC fibers punch down Cat5/6 on patch panels in data centers, MDF and IDF closets at Newark, LaGuardia, JFK Airports, Lincoln & Holland Tunnels and George Washington Bridge.
- Troubleshoot T1 ,E1, ISDN and PRI issues.
- Design, build, manage, optimize, support and maintain the Client Holdings global enterprise VOIP environment including Webex calling and Contact Center.
- Responsible for software and hardware upgrades relating to Cisco voice.
Data Center Operations Engineer (Contract)
Options-IT
03.2019 - 09.2019
- Worked in Equinix and Digital Realty data centers for the Stock Exchange.
- Performed install tests and ensure proper cable management of new connections between devices; copper and fiber optics.
- Rack/Stack servers, switches and router such as Cisco ASR 9000, Juniper EX Series and Arista 7000 Series products.
- Used various fiber cables such as single and multi mode with LC/SC connecters.
- Perform break fix for IT Infrastructure troubles.
ISP Engineer
Arris Solutions
03.2017 - 03.2019
- CMTS build work on the CBR8 & E6000, dissemble and reassemble CBR8 for racking, Wired CBR8 with umbilical cables to patch panel and perform Cat5/6 and Fiber cables from distribution switch to CMTS.
- Balancing Optical Lasers and Receivers.
- Working in the headend running coax cables from Narrowcast splitter/combiner to barrel panel.
- Support low voltage DC wiring.
- Perform Docsis texting, cable and fiber troubleshooting using various optical cable testers.
ISP/OSP Maintenance Technician
RCN Telecom Services LLC
03.2016 - 03.2017
- Applied proper routing and termination of respective connectors, including multi-mode and single mode applications; coax and mini coax applications; Cat5/6.
- Installed, test and maintain optical passive devices including patch panels, optical couplers, mux/demux and filters utilizing appropriate optical connector handling and cleaning procedures.
- Operated legacy headed equipment including signal processors, modulators, demodulators, IRD's and IRT's.
- Troubleshoot communication architectures, hardware, software, transmission, signaling links and protocol; installation of cable for Fiber, Coaxial and Ethernet.
- Perform Autocad duties such as designing and modifying drawings.
Data Center Senior Specialist (Contract)
Comcast
11.2014 - 03.2016
- Rack and Stack Cisco ASR 9000 switches & routers, install and swap out line cards, cable termination, and dress fiber/copper network cabling.
- Performed infrastructure builds including: MDF and IDF closets, cages, cabinets, relay racks, ladder racking and basket tray and performed DC power installations per facility engineering design specifications.
- Maintain heating and cooling aisles for both production lab and automation room.
Senior Systems Technician Lead
Verizon
06.2008 - 11.2014
- Setting up VOIP and diagnosed trouble on T1 circuits, ISDN/PRI, ISDN/BRI, troubleshoot IP telephony issues.
- Worked in the Central Office and Noc for Installing and maintaining T1, T3 and Canoga Perkins circuits.
- Install, maintain, and test access lines for FIOS, video, radio, microwave, analog digital, and high capacity equipment.
- Install, repair, and maintain inside cables, wires, and plug-in equipment, including dark fiber and fiber.
- Perform site surveys, create detailed drawing builds for floor plans, rack elevation drawings, structured cabling diagrams.
- Perform AutoCad in Visio drawings.
OSP/Construction Technician
Time Warner Cable
01.1999 - 06.2008
- Performed and assisted in the installation, splicing, testing, documentation and service of fiber optic equipment.
- Ran exterior and interior cable complete from tap to converter and check amplifier levels for signal quality.
- Repaired and installed high speed data and digital phone, including analog or digital for video high speed data and voice.
- Use AutoCad for OSP/ISP cable conduit designs for aerial, underground and apartment buildings.
- Put up outside aerial cable poles using bucket trucks, dig trenches for conduit runs, work in manholes.
Education
CompTIA A+ Certified Professional - Computer Engineering
Micropower Career Institute, Manhattan
New York, NYHigh School Diploma -
Abraham Lincoln High School
Brooklyn, NYSkills
- Linux
- Project Management
- AutoCad Architecture
- ServiceNow
- VOIP
- Structured Cabling
- Docsis Testing
- Cisco/Avaya Phones
Certification
- CCNA
- Microsoft Excel
- Active Directory
- NCTI Senior Master Technician
- OSHA 10
Timeline
Data Center Engineer (Contract)
Ernst & Young
09.2021 - Current
ISP Telecommunications Engineer Lead
CommScope/Arris
03.2020 - 09.2021
Telecommunications Engineer (Contract)
Cognizant Technology-(Port Authority of NY & NJ)
09.2019 - 03.2020
Data Center Operations Engineer (Contract)
Options-IT
03.2019 - 09.2019
ISP Engineer
Arris Solutions
03.2017 - 03.2019
ISP/OSP Maintenance Technician
RCN Telecom Services LLC
03.2016 - 03.2017
Data Center Senior Specialist (Contract)
Comcast
11.2014 - 03.2016
Senior Systems Technician Lead
Verizon
06.2008 - 11.2014
OSP/Construction Technician
Time Warner Cable
01.1999 - 06.2008
CompTIA A+ Certified Professional - Computer Engineering
Micropower Career Institute, Manhattan
High School Diploma -
Abraham Lincoln High School
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