Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILLIAM R DONAVAN

Austin,TX

Summary

Gifted General Manager with excellent team building and leadership abilities. Delivers high-quality service and consistent business results with resourceful management of routine and complex challenges. Achieves short- and long-term objectives with successful strategic planning and performance optimization.

Overview

14
14
years of professional experience

Work History

Assistant General Manager, Safety

MTM Transit
08.2024 - Current

Oversight of Safety Program from both North and South Operations for CapMetro Paratransit Services.


Management of Safety Manager, Safety Trainers, and Road Supervisors of both locations.


Monitor and upkeed Accident, Drug, and Alcohol files for both locations. Conduct monthly audits of Accident and Alcohol/Drug files with CMTA


Hold disciplinary and preventability hearings with ATU Local 1091, as well as serve as Step 1 Greievance Hearings pertaining to the Safety Department.

General Manager

Durham School Services
10.2021 - 08.2024
  • Oversaw routine ordering and inventory practices to optimize customer experiences
  • Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions
  • Set team performance targets to motivate and reward staff
  • Held teams accountable to rules and regulations for safe, consistent service
  • Created budgets for transportation department and monitored expenses to ensure financial targets were met or exceeded

Autonomous Vehicle Trainer

Transdev
02.2020 - 10.2021
  • Promoted positive attitudes towards safe driving habits among students through engaging discussions and real-life examples
  • Utilized technology tools like video tutorials or mobile apps to enhance learning experience for students

Safety Manager

Transdev
05.2017 - 02.2020
  • Conducted safety inspections and drafted or reviewed safety reports to direct appropriate follow-up
  • Prepared written safety and health programs and policies
  • Supported field employees with selection and use of appropriate PPE
  • Conducted regular workplace inspections to identify potential hazards and recommend corrective actions

General Manager

Dollar General
05.2011 - 05.2017
  • Scheduled staff shifts to guarantee adequate capacity for ideal operations
  • Set team performance targets to motivate and reward staff
  • Resolved employee, customer and vendor disputes using strong mediation and problem-solving techniques
  • Held teams accountable to rules and regulations for safe, consistent service

Education

High School -

Hico High School
Hico, TX
05.2011

Skills

  • Expense Control
  • Staff Supervision
  • Vendor Sourcing
  • Distribution Management
  • Program Administration

Timeline

Assistant General Manager, Safety

MTM Transit
08.2024 - Current

General Manager

Durham School Services
10.2021 - 08.2024

Autonomous Vehicle Trainer

Transdev
02.2020 - 10.2021

Safety Manager

Transdev
05.2017 - 02.2020

General Manager

Dollar General
05.2011 - 05.2017

High School -

Hico High School
WILLIAM R DONAVAN