Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Reams

Grandy,NC

Summary

Skilled HVAC Technician with a proven track record at R A Hoy, adept in technical troubleshooting and electrical wiring. Demonstrated ability to enhance system efficiency and customer satisfaction through expert maintenance and repair. Known for exceptional communication skills and a commitment to safety, leading to significant repeat business and improved operational standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

HVAC Technician

R A Hoy
10.2022 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Inspected cooling systems and identified potential problems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Performed routine maintenance on heating and cooling systems.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.

Education

Diploma - General Studies

Stonewall Jackson High School
Quicksburg, VA
06.2001

Carpentry Certification - Carpentry

Triplett Technical Institute
Mount Jackson, VA
06.2000

Skills

  • EPA requirements knowledge
  • Technical Troubleshooting
  • Electrical Wiring
  • Leak Checks

Certification

Carpentry

Timeline

HVAC Technician

R A Hoy
10.2022 - Current

Diploma - General Studies

Stonewall Jackson High School

Carpentry Certification - Carpentry

Triplett Technical Institute
William Reams