Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Reichele

Indianapolis,IN

Summary

Dynamic and results-driven professional with extensive experience, excelling in crew leadership and safety oversight. Proven track record in enhancing team productivity and ensuring compliance with OSHA regulations. Adept at effective communication and critical thinking, consistently delivering high-quality workmanship and fostering strong client relationships.

Overview

9
9
years of professional experience

Work History

Forman

Gemco
02.2025 - Current
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
  • Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.

Service Technician

Spartan Service Group
10.2024 - 02.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Reduced environmental impact by advising clients on energy-efficient upgrades and sustainable practices.
  • Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
  • Improved operational efficiency, meticulously documenting all service activities for future reference.
  • Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.

Service Technician

Service Plus
03.2024 - 10.2024
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.

Service Technician

Justin Dorsey Plumbing
10.2022 - 03.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.

Apprentice Plumber/ Crew Lead/ Trainer

R.T. Moore
02.2016 - 10.2022
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
  • Followed safety practices and procedures to reduce on-site risks.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Fabricated, repaired and maintained diverse piping systems according to project specifications.
  • Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
  • Selected type and size of piping required for each project.

Education

High School Diploma - Gender Studies

Plainfield High School
Plainfield

Skills

  • Crew leadership
  • Attention to detail
  • Decision-making
  • Effective communication
  • Critical thinking
  • Dedicated work ethic
  • Teamwork and collaboration
  • Workplace safety
  • Worksite safety
  • OSHA compliance
  • Construction supervision
  • OSHA regulations
  • Daily reporting
  • Job planning
  • Work Planning and Prioritization
  • Safety oversight
  • Safety policies and procedures
  • Employee training
  • Site inspection
  • Materials management
  • Commercial construction experience
  • Customer relations
  • Blueprint interpretation
  • Task delegation
  • Environmental awareness
  • Schematics and blueprints
  • Residential construction

Timeline

Forman

Gemco
02.2025 - Current

Service Technician

Spartan Service Group
10.2024 - 02.2025

Service Technician

Service Plus
03.2024 - 10.2024

Service Technician

Justin Dorsey Plumbing
10.2022 - 03.2024

Apprentice Plumber/ Crew Lead/ Trainer

R.T. Moore
02.2016 - 10.2022

High School Diploma - Gender Studies

Plainfield High School

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William Reichele