- Team Sports
- Gym Workouts
- Outdoor Recreation
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Road Trips
- Historical Exploration
William Rice
Coto De Caza ,CA
Summary
Passionate and dynamic automotive educator and OEM Master Technician with 15 years at Toyota Motor Corporation, specializing in technician training and curriculum development. ASE Master certified 25 years A1-A8 G1,L3. With a proven track record in enhancing student engagement and critical thinking through innovative teaching methods. Skilled in online teaching and fostering interdisciplinary collaboration, while maintaining a commitment to excellence in automotive technology.
Academic professional with extensive expertise in higher education, specializing in developing innovative teaching methods and conducting groundbreaking research. Renowned for fostering collaborative learning environment and consistently achieving positive educational outcomes. Proven ability to adapt to evolving academic needs and effectively guide teams towards shared goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Service Technical Specialist
Toyota Motor Corporation TMNA
06.2011 - Current
- Going into my 15 year of instruction training Lexus technicians on Lexus best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided exceptional Lexus technician support, explain clearly complex technical issues with effective communication skills.
- Support Lexus technicians acquiring ASE certifications A1-A8
- Managed multiple Lexus Class projects simultaneously, consistently meeting deadlines while maintaining attention to detail. Example Engines class and RZ class.
- Researched and developed RZ450e for Lexus technicians as a ground zero vehicle for this technology.
Associate Professor Automotive Technology
Mira Costa Community College
01.2024 - Current
- Courses Taught: Basic Electrical, Air Conditioning, Advanced Engine Performance, BEV/Hybrid.
- Integrated real-world examples into lessons, making course content more relevant and engaging for students.
- Integrated real-world examples into lessons, making course content more relevant and engaging for students.
- Developed students'' critical thinking skills through interactive classroom activities and discussions.
- Mentored students and advised on Lexus Dealership career paths, degree requirements.
- Contributed to the development of a comprehensive curriculum, ensuring alignment with students.
- Enhanced student comprehension by implementing innovative teaching methods and strategies.
- Participated in ongoing professional development opportunities to stay current with the latest research and trends in education.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Managed interpersonal conflict situations requiring tact, diplomacy and discretion, supporting culture of diversity, equity and inclusion with students, employees, alumni and other stakeholders.
- Graded assignments and examinations, recording grades in grade book and reporting to primary course instructor on average performance and students requiring special attention.
- Championed the use of technology in the classroom as an effective tool for enhancing student learning experiences across all subjects areas.
- Proctored mid-term and final examinations, assisting students with assignment comprehension and monitoring for indications of cheating.
Master Lexus Technicain
South County Lexus At Mission Viejo
04.2009 - 06.2011
- Vehicle Diagnostics
- Engine Repair rebuilding
- Electrical Diagnostics and Repair
- Computer Diagnostics and Repair
- Collaborated with team members to perform campaign repairs on Lexus vehicles IE: ALE campaign
- Trouble shoot Mechanical and Electrical issues with Lexus vehicles.
- Accurately completed warranty repairs and submitted all required documentation as per Lexus standards.
- Collaborated with Lexus factory FTS personnel on problem vehicles.
Wyotech Instructor
Corinthian Colleges
04.2009 - 02.2010
- Instructed Basic Electrical
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Helped build long-term skills valuable in Automotive Dealerships.
Acura Master Technician/Team Leader
Cerritos Acura
01.2009 - 04.2009
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
Acura Master Technican/Team Leader
Planet Acura
01.2008 - 12.2008
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Contributed to cost savings by recommending alternative repair solutions when appropriate, without compromising quality or safety standards.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
Acura Technician
Park Avenue Acura
08.1994 - 10.2006
- Performed troubleshooting and diagnosis on malfunctioning Acura vehicles.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills to be successful repairing Acura vehicles.
- Thorough testing and analysis of Acura vehicles.
Education
Associate of Science - Automotive Technology
Lincoln Technical Institute
Mahwah, NJ08-1994
No Degree - General Education
Saddleback College
Mission Viejo, CANo Degree - Criminal Justice
Bergen Community College
Paramus, NJNo Degree - Radiologist
Westchester Community College
Valhalla, NYSkills
- Online teaching
- Interdisciplinary collaboration
- Educational leadership
- Teaching excellence
Accomplishments
- Have received rating of exceeded expectations for the last 5 years as a Lexus Service Technical Specialist.
- Updated Lexus engines class to V35 platform.
- Updated RZ450e Class with detailed PMG charging specs.
- Instructed 4 separate subjects Mira Costa College classes in a two year period.
- College student survey and feedback have exceeded expectations.
- Acquired 3 levels of presentation instruction training from Toyota Motor North America.
Affiliations
ASE certified A1-A8 G1 L3
California teaching credential #080049953 11/19/2007
Certification
- Automotive Training - 2010
- Automotive, ASE - 1995
- Mira Costa College granted equivalency for AA Automotive Technology 2010
Interests
Timeline
Associate Professor Automotive Technology
Mira Costa Community College
01.2024 - Current
Service Technical Specialist
Toyota Motor Corporation TMNA
06.2011 - Current
Master Lexus Technicain
South County Lexus At Mission Viejo
04.2009 - 06.2011
Wyotech Instructor
Corinthian Colleges
04.2009 - 02.2010
Acura Master Technician/Team Leader
Cerritos Acura
01.2009 - 04.2009
Acura Master Technican/Team Leader
Planet Acura
01.2008 - 12.2008
Acura Technician
Park Avenue Acura
08.1994 - 10.2006
Associate of Science - Automotive Technology
Lincoln Technical Institute
No Degree - General Education
Saddleback College
No Degree - Criminal Justice
Bergen Community College
No Degree - Radiologist
Westchester Community College
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