William Rice, Jr
Towson,MD
Overview
7
7
years of professional experience
Work History
Driver
Martin Brower
09.2018 - Current
- Operated delivery vehicles while adhering to safety protocols and navigation guidelines.
- Assisted in loading and unloading goods, ensuring timely departures.
- Learned vehicle maintenance procedures to guarantee optimal performance.
- Provided exceptional customer service during deliveries, fostering positive relationships.
- Maintained accurate delivery logs and documentation for accountability.
- Adapted to changing routes and schedules efficiently to meet customer needs.
- Collaborated with team members to streamline delivery processes and improve efficiency.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
Education
High School Diploma -
Timeline
Driver
Martin Brower
09.2018 - Current