William Riethmaier
Madison
Summary
Operations manager with strong background in electronic instrumentation and team supervision. Proven ability to enhance operational efficiency and ensure reliability of sophisticated systems. Known for collaborative approach and results-driven mindset, adaptable to changing project demands. Skilled in troubleshooting, system maintenance, and team leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Electronic Technician
Chenega
02.2025 - Current
- Conducted, maintained, tested and repaired fiber optic cabling and electronic security components, parts, equipment and systems.
- Delivered comprehensive reports detailing diagnostic findings, repair actions, and recommendations for future maintenance plans.
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
- Gained recognition for excellent troubleshooting skills, often called upon to resolve complex issues and restore systems to optimal functionality.
- Strengthened client relationships by providing exceptional customer service during onsite visits for equipment installations and repairs.
Operations Manager
USN-NSF Thurmont
02.2022 - Current
- Provides a private and secure retreat for the President, First Family, and their invited guests, while maintaining full capabilities for the President in his role as Chief Executive, Head of State, and Commander-in-Chief.
- Responsible for the maintenance and repair of 47 Presidential facilities and $7.5M of electrical distribution systems
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented process improvement to shape organizational culture and optimize procedures for higher efficiency.
- Monitored employee productivity to reduce contracted labor costs.
Electrician
USN-NMCB 133
12.2017 - 02.2022
- Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
- Monitored employee safety practices, closely following National Electric Code and DoD protocols.
- Performed electrical system installation of conduit, wire, power distribution, motors, and controllers.
- Maintained health, welfare and combat readiness of personnel within squad.
- Planned and coordinated materials, equipment and labor for 7 projects.
Customer Retention Specialist
DIRECTV
01.2015 - 04.2017
- Developed new strategies for customer retention activities.
- Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
General Manager
Valley Pizza Inc.
08.2011 - 01.2015
- Responsible for overall enforcing company standards, maintaining employee conduct, resolving conflicts, maintaining sufficient supplies, completing necessary book keeping records, hiring and training, ensuring documents are filed properly in preparation for audits.
- Maximize operational profit along with controlling variable costs. Ensure that expenses don't exceed ideal targets.
- Deliver superior quality products in a timely manner.
- Coordinate store production and operation during times of peak demand characterized by unpredictability.
- Developed and implemented strategies to increase sales and profitability.
Education
Electrical Theory
Center For Seabees And Facilities Engineering (CSFE)
Port Hueneme, CA01.2022
Occupational Safety Health And Environmental
Naval Occupational Safety Health And Environmental
Norfolk, VA09.2021
High School Diploma -
Center Hill High School
Olive Branch, MS05.2011
Skills
- Solution Development
- Workflow Planning
- Team Leadership
- Inventory Tracking and Management
- Effective Communications
- Labor and Material Estimates
- Electrical Safety
- Blueprints and Schematics
- Risk Identification
- Customer Experience
- Analytical Problem Solving
- Resilience
Certification
- TS/SCI - Yankee White
- 30-hour Construction Safety and Health
- Construction Surveillance
Timeline
Electronic Technician
Chenega
02.2025 - Current
Operations Manager
USN-NSF Thurmont
02.2022 - Current
Electrician
USN-NMCB 133
12.2017 - 02.2022
Customer Retention Specialist
DIRECTV
01.2015 - 04.2017
General Manager
Valley Pizza Inc.
08.2011 - 01.2015
Electrical Theory
Center For Seabees And Facilities Engineering (CSFE)
Occupational Safety Health And Environmental
Naval Occupational Safety Health And Environmental
High School Diploma -
Center Hill High School
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