Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Pawn Manager
Siblwy Pawn Shop Inc
12.2008 - 12.2024
Established a strong rapport with customers by providing exceptional service and addressing any concerns or issues that arose during transactions.
Streamlined inventory management processes, reducing overhead costs while maintaining accurate records.
Developed strong relationships with local law enforcement, ensuring compliance with all regulations in the buying, selling, and pawning of goods.
Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Priced and resold items that remained unclaimed by owners.
Prepared all paperwork, checked identifying information and documented transactions.
Welcomed customers to shop and offered to answer questions on merchandise.
Processed new inventory to ready for stocking on sales floor.
Performed weekly inventory checks and ran reports.
Handled over [Number] daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Checked payment verification and applications for pawn loans, carefully examining paperwork to prevent fraud or [Type] issues.
Managed database of loan information and customer contact details in [Software], maintaining accuracy and using data to improve [Type] processes.
Optimized store layout to showcase high-value items prominently while keeping less popular merchandise readily available for browsing customers'' convenience.
Driver
Us Airforce
08.1971 - 09.1976
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.