WILLIAM RILEY
Overland Park,KS
Summary
Innovative and results-driven IT professional with over a decade of experience in technology leadership, system development, and business management. Consistently demonstrated a proven track record in managing the full lifecycle of IT projects, from planning and development to deployment and support. Expertise lies in fostering strong client relationships, delivering customized tech solutions, and implementing automation to improve operational efficiency. Possesses a deep understanding of emerging technologies and a passion for helping businesses leverage IT to achieve their goals. Approaches every project as a strategic thinker.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Self Employed
Freelance/Contractor
06.2021 - 08.2024
- Deployed, configured, and maintained Windows Server environments, including Active Directory, Group Policy, DHCP, and DNS, to support client business operations.
- Migrated legacy systems to modern Windows Server versions, ensuring minimal downtime and improved system performance.
- Implemented backup and disaster recovery plans, ensuring data integrity and reducing recovery time by 50%.
- Developed and maintained clear documentation, enabling clients to manage systems effectively.
- Configured and maintained virtualized environments using VMware and Hyper-V.
- Automated repetitive tasks using PowerShell, Bash, and Python scripting to save time and reduce errors.
Linux System Administrator
Jack Henry and Associates
02.2015 - 06.2021
- Proficiently navigated the Linux command line, adeptly building and executing code in C programming language to enhance system functionality
- Provided daily assistance to customers through a CRM portal, addressing approximately 30 inquiries via emails and phone calls with a focus on delivering prompt and effective solutions
- Managed end-to-end onboarding processes for new clients, meticulously tailoring server setups to meet individual requirements and requests
- Executed routine server maintenance and upgrades, ensuring optimal performance and reliability
- Conducted thorough disaster recovery and system failover testing to fortify the infrastructure against potential disruptions
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
Cybersecurity Specialist
United States Marine Corps
02.2010 - 02.2015
- Executed comprehensive network operations, managing installation, configuration, and maintenance of data communication systems to ensure seamless connectivity
- Oversaw planning and implementation of telecommunications systems, optimizing communication capabilities to meet specific needs of Marine Corps operations
- Collaborated effectively with cross-functional teams to coordinate and execute joint communication efforts, fostering a cohesive and communicative environment
- Provided training and mentorship to junior personnel, facilitating skill development in data communications and network operations within Marine Corps framework
- Maintained optimal equipment operations, system performance and data availability with proactive maintenance and upgrading of hardware, cabling, and software.
Education
Bachelor of Business Information Systems -
Southern New Hampshire University
Manchester, NH05.2018
Skills
- System upgrades
- Windows server management
- Disaster recovery planning
- Infrastructure planning
- Testing and debugging
- Python
- Powershell
- Backup and recovery
Websites
Certification
CompTIA A+ (2011)
CompTIA Security+ (2014)
Microsoft Certified Solutions Associate (2016)
Timeline
Self Employed
Freelance/Contractor
06.2021 - 08.2024
Linux System Administrator
Jack Henry and Associates
02.2015 - 06.2021
Cybersecurity Specialist
United States Marine Corps
02.2010 - 02.2015
Bachelor of Business Information Systems -
Southern New Hampshire University
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