William Riley

• Drove initiatives to enhance testing methodologies, increasing efficiency and reducing product defects.
• Coordinated and conducted electrical testing procedures, including functional, safety, and performance assessments.
• Analyzed test results to identify trends, preparing detailed reports for management with corrective action recommendations.
• Reviewed customer feedback and complaints to identify areas for improvement.

• Executed Factory Acceptance Tests (FATs) in accordance with Inspection and Test Plans (ITPs).
• Maintained detailed service and failure records while ensuring project deadlines.
• Conducted comprehensive testing of low and medium voltage products, including switchgears and panelboards.
• Participated in comprehensive training in Spain covering DVCAS testing alongside instruction on replacing and removing mechanical gear components

• Assembled components with hand and power tools to meet production standards.
• Utilized various fasteners for proper installation of components.
• Completed component assembly independently, ensuring adherence to deadlines.

• Assisted customers with service inquiries and vehicle maintenance needs.
• Provided accurate information about vehicle warranty and repair options.
• Coordinated communication between customers and service technicians.
• Managed customer records and updated service histories regularly.

• Executed electrical system layouts according to blueprints and technical diagrams.
• Installed electrical systems in residential and commercial properties.
• Diagnosed electrical issues using specialized testing equipment.

Performed routine maintenance on various electrical equipment and systems.