William Rios
West Palm Beach,FL
Summary
Motivated Team player with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Knowledgeable & skilled at building connections with customers. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping customers satisfied.
Overview
9
9
years of professional experience
Work History
Online Store Manager
Self-employeed
03.2020 - Current
- Responded to internet inquiries in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Built relationships with customers and community to establish long-term business growth.
- Kept detailed records of sales and contracts.
Server & Expo
Flanigan's Seafood Bar And Grill
02.2017 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Maintained speed of service for food orders while minimizing errors and complaints.
Cashier
Winn Dixie Supermarket
02.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Busser & Host
Sals Italian Ristorante
01.2014 - 01.2016
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Associate of Arts - Business
Palm Beach State College
Palm Beach Gardens, FLHigh School Diploma -
Seminole Ridge Community High School
Loxahatchee, FL05.2018
Skills
- Online Store Management
- Financial Transactions
- Workflow Coordination
- Judgment and Decision-Making
- Customer Relations
Online Store
Running an Online Store(Sneaker Supply)since 2018. Provided quality customer service and promoted products to increase sales annually.
Timeline
Online Store Manager
Self-employeed
03.2020 - Current
Server & Expo
Flanigan's Seafood Bar And Grill
02.2017 - 03.2020
Cashier
Winn Dixie Supermarket
02.2016 - 02.2017
Restaurant Busser & Host
Sals Italian Ristorante
01.2014 - 01.2016
Associate of Arts - Business
Palm Beach State College
High School Diploma -
Seminole Ridge Community High School
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Andrew CastroAndrew Castro
Packer at Fresh RealmPacker at Fresh Realm