William Robertson
Morton,Pennsylvania
Summary
Versatile and dynamic professional with a proven track record in high-pressure environments, such as Checkers Restaurant and Red Cross. Excelled in roles requiring efficient multitasking and strong problem-solving abilities. Demonstrated leadership in managing teams and projects, achieving increased efficiency and client satisfaction. Skilled in safe equipment operation and collaboration, driving quality outcomes and operational excellence.
Overview
13
13
years of professional experience
Work History
Crew Member
Flagger Force Traffic Control Services
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting clients and meeting quality expectations.
Owner
Ameers Emergency Roadside Assistance
01.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Expanded business into new markets, cond
Labor
Michael Construction
07.2012 - 02.2017
- Spearheaded the implementation of innovative strategies to reduce costs without compromising quality or safety standards.
- Managed complex projects successfully by maintaining strong relationships with clients, vendors, and subcontractors.
- Evaluated worker performance regularly through feedback from supervisors or direct observation during site visits.
- Reduced project delays by proactively identifying and addressing potential issues in advance.
Repossession Agent
Ok Rentals
05.2014 - 02.2025
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
- Ensured safety compliance by adhering to local laws and regulations during repossessions.
- Ensured accurate invoicing for services rendered, leading to prompt payment from clients and reduced outstanding debts for the company.
- Supported company growth through strong negotiation skills in resolving account delinquencies.
- Reduced recovery time with diligent research and effective communication between team members.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Established relationships with customers to encourage payment of delinquent accounts.
Education
N/A -
Pines Residential Treatment Facility
Portsmouth, VA06.2000
Skills
- Efficient multitasking
- Problem-solving
- Safe equipment operation
- Collaboration and teamwork
- Team leadership
- Company policies and procedures
- Heavy lifting
- Attention to detail
- Construction
- Worksite safety
- Team-oriented and dependability
- Site preparation
- Traffic routing
- Traffic direction
- Time management
Timeline
Crew Member
Flagger Force Traffic Control Services
07.2024 - Current
Repossession Agent
Ok Rentals
05.2014 - 02.2025
Owner
Ameers Emergency Roadside Assistance
01.2014 - Current
Labor
Michael Construction
07.2012 - 02.2017
N/A -
Pines Residential Treatment Facility
Similar Profiles
Yolande BenjaminYolande Benjamin
Area Supervisor at Flagger Force Traffic Control ServicesArea Supervisor at Flagger Force Traffic Control Services
Stephen MartinStephen Martin
Flagger at Flagger Force Traffic Control ServicesFlagger at Flagger Force Traffic Control Services
Mckenzy NyongMckenzy Nyong
Traffic Control Flagger at Flagger Force Traffic Control ServicesTraffic Control Flagger at Flagger Force Traffic Control Services
Paul DeveyPaul Devey
Sr. Billing Analyst at Flagger Force Traffic Control ServicesSr. Billing Analyst at Flagger Force Traffic Control Services
Ryan SchreiberRyan Schreiber
Science Teacher at Ridley School DistrictScience Teacher at Ridley School District