William Robinson
Los Fresnos,TX
Summary
Dynamic leader with a proven track record at 7eleven, adept in boosting team performance and profitability through strategic planning and loss prevention strategies. Excelled in store operations and team management, achieving consistent sales targets. Skilled in multitasking and fostering a positive work environment, demonstrating exceptional customer service and employee management capabilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Leader
7eleven
01.2018 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Manager
Stripes Convenience Store
04.2015 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Retail Inventory Auditor
Susser Holdings Corporation
05.2011 - 04.2015
- Conducted inventory counts to ensure accurate stock levels.
- Verified product quantities against orders, maintaining accuracy in inventory records.
- Improved inventory accuracy by identifying discrepancies during audits.
- Resolved inventory issues, ensuring smooth operations.
- Analyzed inventory data, providing insights into stock trends.
- Enhanced stock management with regular inventory audits.
- Executed precise inventory audits, ensuring compliance with company standards.
- Collaborated with team members to resolve inventory discrepancies.
- Ensured accurate inventory data by conducting thorough audits.
Education
No Degree - International Business Management
Texas A&M University-Kingsville
Kingsville, TX05-2005
Skills
- Store safety
- Store operations
- Team management
- Promotions planning
- Customer service
- Multitasking and organization
- Team leadership
- Cash management
- Conflict resolution
- Loss prevention procedures
- Retail merchandise quality standards
- Employee management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Sales through effectively helping with Inventory management.
- Resolved product issue through consumer testing.
Certification
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
- Food Handler's Card – Various State-Specific Health Departments.
Languages
Spanish
Native or Bilingual
Timeline
Store Leader
7eleven
01.2018 - Current
Assistant Manager
Stripes Convenience Store
04.2015 - 01.2018
Retail Inventory Auditor
Susser Holdings Corporation
05.2011 - 04.2015
No Degree - International Business Management
Texas A&M University-Kingsville
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