Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
William Robinson
Open To Work

William Robinson

District Manager
Indian Trail,NC

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sr. General ManagerDistrict ManagerDistrict ManagerGeneral ManagerDining Services Director

Work Type

Full Time

Location Preference

Hybrid
Location: Indian Trail, NC, USSouth CarolinaNorth Carolina
Open to relocation: Yes

Salary Range

85000/yr - 200000/yr

Summary

Talented Food preparation professional with 10+ years food service experience in all types of restaurant facilities. Seeking added responsibilities to help restaurant operations run smoothly. Hardworking District Manager with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Seeking restaurant position with opportunities for advancement in management. Outgoing District Manager familiar with cash and food handling procedures. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

34
34
years of professional experience

Work History

Sr. General Manager

Zaxby's Restaurant
2022.01 - Current
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Developed training programs to enhance staff performance and customer service standards.
  • Analyzed sales data to identify trends, optimizing menu offerings and pricing strategies.
  • Implemented inventory management systems, reducing waste and improving supply chain efficiency.
  • Led team meetings to align goals and foster a collaborative work environment.
  • Managed budget forecasting and resource allocation to maximize operational effectiveness.
  • Negotiated favorable contracts with vendors and suppliers, securing advantageous terms that positively impacted the bottom line.
  • Mentored and developed high-performing teams through effective coaching, feedback, and performance management.

District Manager

Salsarita's Fresh Mexican Grill
2018.02 - 2022.01
  • Oversee multiple stores, Responsible for payroll for 45 to 150 employees! Scheduling, Budgeting, Inventory, Hiring, Training, Labor, Ordering
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

District Manager

Arby's Restaurant
2012.08 - 2018.02
  • Oversee multiple stores, Responsible for payroll for 65 to 220 employees! Scheduling, Budgeting, Inventory, Hiring, Training, Labor, Ordering
  • Led operational strategies to enhance customer satisfaction and drive sales growth across multiple locations.
  • Developed training programs for staff, improving team efficiency and service quality at all restaurant levels.
  • Implemented inventory management systems, reducing waste and optimizing stock levels for profitability.
  • Oversaw compliance with health and safety regulations, ensuring a safe environment for employees and customers.
  • Fostered a culture of teamwork by mentoring managers, enhancing communication and collaboration within teams.
  • Supervised various locations, enforcing high-quality standards of operation.

General Manager

Taco Bell Corporation
2012.01 - 2012.08
  • Maintaining speed of service, Training Food Champions Customer Service, Training Service Champions
  • Maintains food cost, Scheduling, Payroll for 10-30 employees
  • Inventory, Budgeting, Daily Sales
  • Daily reconciling and other foodservice duties.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Dining Services Director

Pruitt Health Senior Living
2007.02 - 2011.12
  • Meeting all Health & State Department Requirement Ensure food is prepared in a nutritional appetizing fashion
  • Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices
  • Led weekly nutrition classes for weight loss, cholesterol control and diabetes education.

Director of Dining Service

Sunrise Senior Living
2002.01 - 2007.04
  • Meeting all State & Health Department requirement, Inventory
  • Maintains food cost, Scheduling, Payroll, Budgeting, Training Employees
  • Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices
  • Led weekly nutrition classes for weight loss, cholesterol control and diabetes education.

Dining Services Director

Emeritus Senior Living - Charlotte, NC
1997.05 - 2002.01
  • Ensure food is prepared in a nutritional, appetizing fashion
  • Maintains food cost, Scheduling, Payroll, Inventory, Budgeting
  • Ordering food, Training Employees, Labor, Catering Events
  • Led weekly nutrition classes for weight loss, cholesterol control and diabetes education.

General Manager

HMSHost
1992.02 - 1997.05
  • Manages a sat of chain restaurant within the airport
  • Maintains food cost, Scheduling, Payroll for 55-70 employees
  • Inventory, Budgeting, Daily Sales
  • Daily reconciling and other foodservice duties.

Education

Associate of Science - Culinary Arts

Central Piedmont Community College
Charlotte, N.C.
1986-06

Skills

  • Excellent problem solver
  • Culinary expertise
  • Food counseling
  • Weight management consulting
  • Leadership Development
  • Workforce Development
  • Multi-Unit Management
  • Team Development
  • Staff training and development
  • Operations management
  • Staff training
  • Operations oversight
  • Corporate communications

Timeline

Sr. General Manager

Zaxby's Restaurant
2022.01 - Current

District Manager

Salsarita's Fresh Mexican Grill
2018.02 - 2022.01

District Manager

Arby's Restaurant
2012.08 - 2018.02

General Manager

Taco Bell Corporation
2012.01 - 2012.08

Dining Services Director

Pruitt Health Senior Living
2007.02 - 2011.12

Director of Dining Service

Sunrise Senior Living
2002.01 - 2007.04

Dining Services Director

Emeritus Senior Living - Charlotte, NC
1997.05 - 2002.01

General Manager

HMSHost
1992.02 - 1997.05

Associate of Science - Culinary Arts

Central Piedmont Community College