WILLIAM RODRIGUEZ
Loss Prevention & Fire safety Director
Bronx,N.Y.
Summary
Positive and diligent loss prevention professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 24 years of 24 experience paired with goal-oriented and performance-minded approach.
Overview
25
25
years of professional experience
Work History
Complex Director of Loss Prevention & shipping and receiving
Courtyard & Residence Inn - Marriott
2013.11 - Current
- Successfully developed and maintained Safety awareness programs to reduce hotel accidents/ incident rate
- Drove up Guest Satisfaction Survey scores by addressing hotel and departmental deficiencies
- Presented training on personal protective equipment, safe lifting practices, and exposure protocols
- Interviewed those involved in incidents and recommended dispositions
- Report all Hotel damage Property, guest and associates claims into insurance
- Provided guest with excellent customer service to understand and solve customer issues, of Safety committee Hero Act
Senior Loss Prevention Manager
Roosevelt Hotel
2006.10 - 2013.10
- Developed, conducted, and oversaw implementation of loss prevention training, programs, initiatives, and security
- Performed regular asset protection reviews
- Ensured CCTV system operability and fire suppression system readiness
- Conducted regular shrink and safety awareness training with hotel staff, managers, and corporate employees
- Coordinated and conducted internal investigation of problems such as employee and violations of corporate Loss Prevention Policies.
Department Trainer / Loss Prevention Supervisor
Ritz Carlton Hotel
2001.11 - 2006.10
- Conducted Internal Investigations and Audits, in compliance with Company Ethical Standards and Apprehension Guidelines
- Responsible for safeguarding company assets, including risk management issues, such as employee and customer safety
- Reassuring that every aspect of building is compatible with all general safety and protection standards while assisting Loss Prevention Director in administering fire evacuation drills
- Conducted orientation for new hire associates, created staff schedules and processed payroll
- Consistently ordered, and followed up with safety orientations for other departments, and keeping fire drill log books well maintained
- Steered V.I.P
- And Diplomatic escorts were a liaison in conjunction with Homeland Security.
Deputy Fire Safety Director
Marriott World Trade Center 3 World Trade Center
1998.08 - 2001.09
- Provided fire safety as per life safety management plan through training, fire drills, equipment testing, and implementation of policies and procedures in compliance with federal, state, local laws and regulations
- Supervised testing and inspection of all fire extinguishers in base building areas
- Addressed problems and ensured security was effective in carrying out inspections of property and services, ensuring compliance with licensing laws, health and safety and other regulations
- Responsible for readiness and availability of fire brigade
- Directing training sessions and assignments for each tour of duty conducted fire, evacuation, and evacuation drills
- Assisted shift supervisor as directed, also performed as shift supervisor when supervisor was absent
- Emplaced and guarded defensive positions throughout streets of Mogadishu, Somalia, and Port Au Prince, Haiti
- Provided security and safety for personnel, equipment, and property
- Trained in spill response, correct labeling, and segregation procedures
- Trained in alcohol and drug prevention, rape prevention, health issues, first aid, and C.P.R.
Education
High School Diploma -
Bronx Community College
University Avenue06.1985
Skills
- TECHNICAL SKILLS
- Proficiency in
- Microsoft Office (Word, Excel, Access, PowerPoint, Spreadsheet tabulations, Internet).
- Client Satisfaction
- Human Resource Policies
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of 8 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Affiliations
Spearheaded as safety committee chairman - Marriott Central Park Hotel.
Successfully served in the Military.
Member of Interstate & Aimbridge safety council 2019-present
Additional Information
- , Military Commendation Award. Humanitarian Award. Safety Awards. Certificate Of Training Aspire Leadership Pathway 2023
reading books
Mystery, history books
Languages
Latin
Native or Bilingual
Timeline
Complex Director of Loss Prevention & shipping and receiving
Courtyard & Residence Inn - Marriott
2013.11 - Current
Senior Loss Prevention Manager
Roosevelt Hotel
2006.10 - 2013.10
Department Trainer / Loss Prevention Supervisor
Ritz Carlton Hotel
2001.11 - 2006.10
Deputy Fire Safety Director
Marriott World Trade Center 3 World Trade Center
1998.08 - 2001.09
High School Diploma -
Bronx Community College
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