William Rodriguez
Miami,FL
Summary
A Business Administrator with entry-level experience specializing in operations support, process improvement, accounts payable (AP), and office administration. Adept at identifying opportunities to enhance business operations and streamline workflows.
Overview
1
1
Certification
Work History
Server
PF Changs
11.2020
- A guest service specialist
- Able to work in a high pace stressed environment
- Responsible for morale between the servers and understanding table rotation
- Consistent with communication and time management
- Ensured Guest satisfaction by being friendly and accessible.
Server
Brio: Tuscan Grille
07.2020
- A guest service specialist
- Able to work in a high pace stressed environment
- Responsible for morale between the servers and understanding table rotation
- Consistent with communication and time management
- Ensured Guest satisfaction by being friendly and accessible.
TM/Store Manager
Jamba Juice
07.2017
- Responsible for maintaining shift operations excellence
- Educate and engage the community and store guests on all of Jamba’s products and services
- Motivates and mentors team members to deliver guest service excellence
- Communicate clearly, concisely and accurately in order to ensure effective shift operations
- Responsible for all food safety, cash handling and operations procedures and policies
- Managed constructive performance feedback to the store team members.
Education
Associates of Business Administration (AA) -
Miami Dade College
12.2018
Felix Varela Senior High
05.2015
Bachelor of Arts - Economics (BA)
Florida International University
Miami, FLSkills
- Microsoft Office Suite
- Business Administration
- Goal Oriented
- Strategic Planning
- Payroll Processing
Certification
- Mercury Gate – Introduction to MercuryGate TMS
- CBAP – in the process of completion.
- IIBA – in the process of completion.
Languages
- English- Fluent and Bilingual
- Spanish- Intermediate
- Italian- Beginner
References
To be asked upon during the interview process.
Timeline
Server
PF Changs
11.2020
Server
Brio: Tuscan Grille
07.2020
TM/Store Manager
Jamba Juice
07.2017
Associates of Business Administration (AA) -
Miami Dade College
Felix Varela Senior High
Bachelor of Arts - Economics (BA)
Florida International University
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