WILLIAM RODRIGUEZ
Haines City
Summary
Customer-oriented General Manager with Five+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
30
30
years of professional experience
Work History
General Manager
NB Handy
08.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Collaborated with cross-functional teams to develop innovative solutions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Central Florida Regional Manager
Raymond Building Supply
08.2021 - 04.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Enforced compliance with local, state and federal regulations and company standards.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Established and maintained operational standards for two locations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
General Manager
Raymond Building Supply
10.2020 - 08.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Operations Supervisor
Raymond Building Supply
08.2020 - 10.2020
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Compiled training materials for new employees and tracked skill development.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
Operations/Dispatcher/Costumer Service/Driver
Manning Building Supplies
07.2019 - 07.2020
- Prepare, inspect and direct activities of all deliverable material for accuracy
- Plan all daily routes for delivery in a fast paced and changing environment to ensure all deliverables meet costumers needs for time and locations
- Direct and assign daily tasks for material handlers and drivers
- Plan, schedule inventory and quality check of material prior to deliveries
- Inspect loading and offloading operations, supervise receiving of all goods and materials
- Prepare, reconcile and review bill of lading against incoming material for accuracy.
Lumber Yard Manager
Haven Building Products
08.2018 - 05.2019
- Oversee and direct all yard personnel in the day to daily operations to ensure we provide our best costumer service possible with every single costumer
- Maintain a high volume of productivity while providing a safe but efficient working environment for the movement of goods and equipment within the premises
- Provide Quality assurance by inspecting the loading and unloading of goods against work orders and reconcile lading tickets and packing slips for all incoming material
- Provide on the Job Training to new all new associates to include but not limited to good housekeeping, differences in lumber material, hardware associated with building material, safety and Power industrial trucks (PIT) and hydraulic pallet jacks use to complete the job
- Serve as the sole point of contact as the Hazmat Coordinator for all incoming hazardous materials, training personnel in the usage of hazmat and maintain 100% accountability of all hazmat in the premises.
Active Military
Department Of Defense, UNITED STATES NAVY
12.1993 - 12.2017
- As Senior Enlisted advisor duties included the providing Advice the Senior Officers in Command administrative and operational matters
- Mitigate loss prevention and inventory shrinkage by establishing and monitoring a new independent asset tracking system that enabled various high or low value assets at a rate of 3% daily to ensure inventory accuracy remained uncompromised.
Education
Training Certification - Lean Six Sigma Yellow & Green Belt CIP
University of Wisconsin
Wisconsin12.2021
Skills
- Microsoft office applications
- Office 360 A
- ERP Software to include Epicor Supply Management,
- Vendor Sourcing
- Staff Supervision
- Customer Relationship Management
- Schedule Management
- Distribution Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
NB Handy
08.2022 - Current
Central Florida Regional Manager
Raymond Building Supply
08.2021 - 04.2022
General Manager
Raymond Building Supply
10.2020 - 08.2021
Operations Supervisor
Raymond Building Supply
08.2020 - 10.2020
Operations/Dispatcher/Costumer Service/Driver
Manning Building Supplies
07.2019 - 07.2020
Lumber Yard Manager
Haven Building Products
08.2018 - 05.2019
Active Military
Department Of Defense, UNITED STATES NAVY
12.1993 - 12.2017
Training Certification - Lean Six Sigma Yellow & Green Belt CIP
University of Wisconsin
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