Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Owner of a Clothing Website
Timeline
Generic

William Rojas

Miami Gardens,FL

Summary

Sales professional with 4+ years in electronics at BrandSmart USA, consistently surpassing sales targets and recognized as top warranty salesperson for over a year. Expertise in customer service, client relationship management, and revenue growth. Previous experience includes 2 years at McDonald’s and roles at Miami International Airport, enhancing communication and problem-solving skills. Demonstrated adaptability across industries with a focus on customer satisfaction and team success.

Overview

7
7
years of professional experience

Work History

Electronics Sales Associate

BrandsMart USA
Miami Gardens, Florida
11.2021 - 09.2025
  • Assisted customers in selecting electronics and understanding product features.
  • Demonstrated product functionality to enhance customer knowledge and engagement.
  • Managed inventory levels to ensure product availability and organization.
  • Collaborated with team members to maintain an orderly sales floor environment.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Participated in training sessions to stay updated on new products and technologies.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Maintained cleanliness of work area and ensured proper organization of merchandise displays.
  • Promoted additional services such as extended warranties and repair plans.
  • Explained technical features and services associated with electronic items to customers.
  • Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
  • Placed special orders or called other stores to find desired items.

Miami International Airport

Customer Service Department
Miami, FL
01.2019 - 04.2020
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Education

Associate of Science - Nursing

New Professions Technical Institute
Miami, FL
01-2026

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
01-2022

Skills

  • Customer relations
  • Inventory oversight
  • Teamwork skills
  • Conflict resolution
  • Communication effectiveness
  • Sales specialist

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Specialist in computers, phones, tv.
  • Top Salesperson for a year.

Affiliations

  • Love playing soccer
  • Reading
  • Listen to music
  • Selling

Owner of a Clothing Website

  • Owner of an online clothing brand
  • Founder & Owner of a clothing website
  • Owner and Operator of an e-commerce clothing store
  • Founder of a clothing website and online retail brand
  • Entrepreneur – Clothing website owner

Timeline

Electronics Sales Associate

BrandsMart USA
11.2021 - 09.2025

Miami International Airport

Customer Service Department
01.2019 - 04.2020

Associate of Science - Nursing

New Professions Technical Institute

Associate of Arts - Business Administration

Miami Dade College

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