Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILLIAM ROLON

Carteret,US

Summary

Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the fast food business. Having a thorough understanding of menu items as well as various preparation methods. Excellent communicator who speaks English fluently. Also speak Spanish!

Overview

3
3
years of professional experience

Work History

Fast Food Cashier

Thomas Edison Service Area
08.2022 - 08.2023
  • Greeted customers, offered help, and provided knowledgeable assistance.
  • Restocked condiments, beverages, and supplies while keeping the service areas clean.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Prepared food in batches using standard recipes.
  • Performed shift change tasks to keep the store organized and efficient each day.
  • Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging.
  • Worked in a [Type] establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.
  • Worked with my team to meet all of the food service needs for over [Number] customers per day.

Server

Red Lobster
08.2023 - 09.2023

Maintained cleanliness and organization of service areas to uphold restaurant standards.

Server

Applebee's Grill + Bar
04.2023 - 08.2023

Provided outstanding service to enhance customer satisfaction.

Retail Sales Consultant

AT&T Mobility
09.2023 - 11.2024

Excelled in sales performance!

Welcomed clients with punctuality to boost customer satisfaction.

Greeted clients promptly to elevate customer experience.

Enhanced customer experience by greeting clients in a timely manner.

Retail Sales Consultant

AT&T Mobility
12.2024 - Current
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Analyzed sales data to optimize strategies for reaching target demographics more effectively.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Stayed up-to-date on industry trends to better educate customers on new products and offerings.
  • Exceeded sales goals by Number% utilizing exemplary customer service skills.

Education

High School - undefined

Carteret High School
Carteret, NJ
01.2024

Skills

  • Ho
  • Customer satisfaction
  • Verbal communication
  • Technical skills
  • Sales development
  • Negotiation
  • Upselling strategies
  • Product recommendations
  • Product demonstrations
  • Handling customer complaints
  • Customer engagement
  • Building rapport
  • Welcoming customers

Timeline

Retail Sales Consultant

AT&T Mobility
12.2024 - Current

Retail Sales Consultant

AT&T Mobility
09.2023 - 11.2024

Server

Red Lobster
08.2023 - 09.2023

Server

Applebee's Grill + Bar
04.2023 - 08.2023

Fast Food Cashier

Thomas Edison Service Area
08.2022 - 08.2023

High School - undefined

Carteret High School
WILLIAM ROLON