Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Romero

BLOOMFIELD

Summary

Dynamic and results-driven professional with extensive experience in produce at Sam's Club. Proven ability to enhance customer engagement and ensure safety standards while effectively leading teams. Skilled in restocking produce and operating pallet jacks, consistently achieving high-quality service and operational efficiency. Committed to fostering a positive shopping experience.

Overview

14
14
years of professional experience

Work History

Produce Associate

Sam's Club
03.2025 - Current
  • Stocked and organized produce shelves to maintain freshness and quality standards.
  • Assisted in inventory management by monitoring stock levels and reporting discrepancies.
  • Implemented proper handling procedures to ensure compliance with safety regulations.
  • Collaborated with team members to efficiently replenish produce displays during peak hours.
  • Engaged with customers, providing product information and ensuring a positive shopping experience.
  • Performed regular quality checks on produce items to minimize waste and ensure customer satisfaction.
  • Participated in training sessions to enhance knowledge of produce varieties and storage techniques.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Manager

SUBWAY®Restaurants
01.2018 - 03.2025
  • Managed team schedules to ensure optimal staffing and operational efficiency.
  • Coordinated daily operations, maintaining workflow consistency and quality standards.
  • Implemented process improvements to enhance service delivery and customer satisfaction.
  • Trained new employees on operational procedures and company policies.
  • Monitored inventory levels, ensuring timely replenishment of supplies.
  • Conducted performance evaluations, providing constructive feedback to team members.
  • Resolved conflicts effectively, fostering a collaborative work environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Crewman

Arbys Resturant
08.2016 - 10.2016
  • Operated kitchen equipment efficiently to prepare menu items consistently.
  • Collaborated with team members to ensure timely service during peak hours.
  • Maintained cleanliness and organization of workstations according to health standards.
  • Delivered reliable service under challenging conditions while maintaining composure when faced with unforeseen obstacles or high-stress situations.

Crew Member

McDonald's Restaurant
08.2015 - 02.2016
  • Delivered exceptional customer service, ensuring satisfaction through effective communication and problem resolution.
  • Operated kitchen equipment efficiently, adhering to food safety standards and maintaining cleanliness.
  • Trained new crew members on procedures, promoting adherence to company policies and fostering a teamwork environment.
  • Managed cash register operations accurately, processing transactions while minimizing errors in handling payments.
  • Maintained compliance with health regulations through regular cleaning and organization of workstations and dining areas.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Produce Clerk

King Soopers
05.2014 - 07.2015
  • Organized produce displays to enhance visual appeal and drive customer engagement.
  • Monitored inventory levels, ensuring timely replenishment of fresh produce items.
  • Conducted quality checks on incoming shipments to maintain product standards.
  • Assisted customers with product selection, providing knowledgeable recommendations for optimal freshness.
  • Trained new staff on proper handling techniques and safety protocols for perishables.
  • Implemented efficient stocking procedures, reducing waste and improving product turnover rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.

Produce Clerk

Albertsons Grocery Store
10.2011 - 02.2013
  • Assisted customers with product selection, enhancing shopping experience and satisfaction.
  • Ensured freshness and quality of produce through regular inventory checks and product rotation.
  • Trained new team members on best practices for handling and storing produce items.
  • Implemented efficient restocking procedures, improving workflow in busy periods during peak hours.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

No Degree -

Durango High School
Durango, CO
05-2013

Skills

  • Safety standards
  • Customer engagement
  • Restocking produce
  • Operating pallet jacks
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Basic maintenance
  • Fixture cleaning
  • Store cleaning

Timeline

Produce Associate

Sam's Club
03.2025 - Current

Manager

SUBWAY®Restaurants
01.2018 - 03.2025

Crewman

Arbys Resturant
08.2016 - 10.2016

Crew Member

McDonald's Restaurant
08.2015 - 02.2016

Produce Clerk

King Soopers
05.2014 - 07.2015

Produce Clerk

Albertsons Grocery Store
10.2011 - 02.2013

No Degree -

Durango High School

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William Romero