Summary
Overview
Work History
Education
Skills
Timeline
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William Royster

William Royster

Portland,NY

Summary

Driven and motivated User Experience professional with 4+ years of industry experience and a Master of Science in User Experience Design from the University of Michigan. Proficient in design thinking methodologies with strong design skills using Adobe Photoshop, Figma, and Sketch. Experienced in compiling and analyzing and interpreting complex datasets to create data-driven business decisions and enhance company performance.

Overview

6
6
years of professional experience

Work History

UX/UI Engineer

Nike, Inc
09.2020 - 04.2024
  • Redesigned Nike Knowledge Portal user interface with user-centered approach, increasing page visits of engineering stakeholders by 30%
  • Created and lead implementation of design style guide for 100+ reporting dashboards
  • Coordinated user interviews with engineering stakeholders and created user personas illustrating pain points and strengths for Nike Knowledge Portal user interface
  • Facilitated usability test for key performance indicator dashboard accessibility and usability, reducing bug fixes by 35%

UX Designer

The Guild Poets, LLC.
09.2019 - 08.2020
  • Led iterative website design process, integrating business leadership feedback for low and mid-fidelity prototypes
  • Designed client personas for targeted seasonal marketing campaigns, increasing email open rate by 20%
  • Created end-to-end user flow diagrams for client inquiry interactions, decreasing lead time of sales by 25%

Global Technology Intern

Nike, Inc
05.2019 - 08.2019
  • Defined data dictionary for global distribution carriers and delivery channels
  • Transformed tables with inconsistent field naming and typing, increasing data reporting accuracy by 40%
  • Created Tableau dashboard representing the North American and Japan supply chain distribution, reducing lead time for data collection for business stakeholders by 81%

Project Analyst Intern

TheRide
05.2018 - 08.2018
  • Queried internal public transit database to extract transportation service and operating metrics
  • Compiled public transportation agency data report, identifying annual growth in passenger trips and service hours by 12% and 8% respectively
  • Measured and documented progress of 5-year transit improvement plan, increasing visibility of 75% plan completion status

Education

Master of Science - User Experience Design

University of Michigan
Ann Arbor, MI
08.2020

Bachelor of Arts - General Studies

University of Michigan - Ann Arbor
Ann Arbor, MI
12.2016

Skills

    Adobe Photoshop

    Adobe Illustrator

    Figma

    Sketch

    Microsoft Office

    Jira

    Technical Writing

    Wireframing

    Prototyping

    HTML

    CSS

    Javascript

Timeline

UX/UI Engineer

Nike, Inc
09.2020 - 04.2024

UX Designer

The Guild Poets, LLC.
09.2019 - 08.2020

Global Technology Intern

Nike, Inc
05.2019 - 08.2019

Project Analyst Intern

TheRide
05.2018 - 08.2018

Master of Science - User Experience Design

University of Michigan

Bachelor of Arts - General Studies

University of Michigan - Ann Arbor

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William Royster