William Ruiz
Guttenberg,NJ
Summary
With a robust background at Troys Paint and Body Auto Repair and Towing, I excel in delivering top-notch customer service and maintaining workplace safety. My expertise spans from being an auto painters/bodyman's helper to auto mechanics helper and car/motorcycle detailing to basic mechanical salvage work aside from driving a towtruck, underpinned by a strong work ethic and attention to detail. Proven achievements include enhancing operational efficiency and customer satisfaction through skillful service delivery and safety practices.
Overview
21
21
years of professional experience
Work History
Tow Truck Driver
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Operated with safety and skill to avoid accidents and delays.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
Motorcycle detaiIer
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars, trucks, and motorcycles daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Junk yard dismantler
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Serviced truck with oil, fuel and radiator fluid to maintain Tow truck
- Used hoists and forklifts to load and unload materials into containers or onto trucks over 8-hour shifts.
- Enhanced dismantling efficiency by implementing a systematic approach to identifying and separating reusable parts.
- Removed salvageable vehicle seats, glass and hatches.
- Improved workplace safety, adhering to company guidelines and industry standards during the dismantling process.
- Maintained organized and clean shop area.
- Streamlined workflow processes, regularly evaluating equipment performance and suggesting improvements when necessary.
- Developed expertise in various types of dismantling projects, adapting techniques as required based on the scope of work.
- Tagged and stored parts in proper warehouse locations.
- Maintained an organized work environment, allowing for efficient access to tools and resources needed for dismantling tasks.
- Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
- Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.
Auto Body Painter's Helper
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
- Performed buffing and finishing duties at end of each paint job.
- Operated hand-held spray guns and automated spray paint.
- Assisted denting personnel with taking out dents and sags to achieve smooth surface.
- Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
Mechanics helper
Troys Paint and Body, Auto Repair and Towing
01.2000 - 12.2020
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Followed detailed instructions of lead mechanic to achieve quality standards.
Education
High School Diploma -
Dumont
Dumont, NJ06-1987
Skills
- Strong work ethic
- Safety procedures
- Order picking
- Parts reassembling
- Fluid maintenance
- Towing equipment operation
- Automotive detailing
- Heavy lifting
- Hand tools
- Power tools
- Operating equipment
- Waste disposal
- Work area organization
- Roadside assistance experience
- Operating forklifts
- Basic mechanical aptitude
- Disposing of trash
- Engine cleaning
- Surface grinding
- Delivery preparation
- Salvage work
- Automotive salvage
- Surface preparation
- Punctuality
- Basic vehicle maintenance
- Towing
- Washing and detailing
- Polishing and waxing
- Repair assistance
- Attention to detail
- Rust removal
- Hand and power tools
- Mechanical aptitude
- Safety awareness
- Customer service
- Workplace safety
- Safe driving practices
Languages
English
Full Professional
Interests
I am a motorcycle enthusiast
- Outdoor Recreation
- Horseback Riding
- I participate in a variety of outdoor recreational activities
- Kayaking
- Hiking
- Camping
Timeline
Tow Truck Driver
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
Motorcycle detaiIer
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
Junk yard dismantler
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
Auto Body Painter's Helper
Troys Paint and Body Auto Repair and Towing
01.2000 - 12.2020
Mechanics helper
Troys Paint and Body, Auto Repair and Towing
01.2000 - 12.2020
High School Diploma -
Dumont
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