William Rupcich
Summary
Enthusiastic, energetic and dedicated District Manager with more than 6 years' experience in uniform services with more than 35 years' experience as an effective leader.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
20
20
years of professional experience
Work History
District Manager
Alsco Linen Company
06.2023 - Current
- Led operational teams to ensure timely delivery of linen and uniform services across multiple locations.
- Developed and implemented strategies to enhance customer satisfaction and retention, driving service excellence.
- Managed inventory control processes, optimizing stock levels and reducing waste in distribution centers.
- Trained and mentored staff on best practices for operational efficiency and safety compliance standards.
- Collaborated with sales teams to align service offerings with client needs, boosting overall market competitiveness.
Territory Manager
Aramark Uniform Services
09.2019 - 06.2023
- Effective in maintaining customer retention above 96% while fostering a team culture of growth in sales, loss/ruin and personal development.
- Coordinate contract renewals through strong negotiating skills and setting clear direction on customer service expectations.
- Complete in-person meetings daily with team to review trends, coach and identify opportunities for improvement.
- Managed client relationships, ensuring satisfaction through efficient service delivery and support.
- Developed and executed territory sales strategies to drive revenue growth and market penetration.
Training General Manager
Cracker Barrel
09.2017 - 09.2019
- Develop and maintain a staff that provides hospitality, professional service while adhering to the Companies Guiding Principles and Absolutes.
- Assigning responsibilities and overseeing the compliance with food safety procedures and quality control guidelines.
- Coach and mentor team to maintain high levels of cleanliness, organization, storage and sanitation regulations. Maintain Steritech Audits above 90%
- Drive restaurant sales through friendly interaction and consistent appreciation and drive retail conversion. Drive Sales & Traffic positive YOY.
- Developed and implemented training programs to enhance employee performance and customer service skills.
Area Business Manager
Einstein Restaurant Group
10.2005 - 10.2016
- Optimized profits by managing Food, Labor & Other Operating Expenses on daily basis.
- Consistently maintained high level of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Maintained an average passing rate of 85% on Steritech Audits for all stores.
- Grew catering to +53% as a market by placing catering coordinators in every restaurant. Working in tandem with regional catering manager to drive sales
- Developed and executed regional sales strategies, resulting in increased market share.
- Led cross-functional teams to implement strategic initiatives driving operational efficiency.
Education
Naval “A” School - Mess Specialist, Cooking, Nutritional & Storage Maintenance
undefined
Princeton High School
01.1992
Skills
- Staff Development talent
- Customer orientated
- P & L Management
- Employee Recruitment expertise
- Operations Management
- Hiring, training & retention
- Recruiting and hiring
- Leadership skills
- Strategic planning
- Customer service
Timeline
District Manager
Alsco Linen Company
06.2023 - Current
Territory Manager
Aramark Uniform Services
09.2019 - 06.2023
Training General Manager
Cracker Barrel
09.2017 - 09.2019
Area Business Manager
Einstein Restaurant Group
10.2005 - 10.2016
undefined
Princeton High School
Naval “A” School - Mess Specialist, Cooking, Nutritional & Storage Maintenance
Similar Profiles
Carlos Ramirez DiazCarlos Ramirez Diaz
Route Sales Representative / Storekeeper at Alsco Linen CompanyRoute Sales Representative / Storekeeper at Alsco Linen Company
VIVEK HUNJANVIVEK HUNJAN
Route Sales Representative at Alsco Linen CompanyRoute Sales Representative at Alsco Linen Company
Daniel GarciaDaniel Garcia
Route Sales Driver at Alsco Linen CompanyRoute Sales Driver at Alsco Linen Company
Theresa JamesTheresa James
District Manager at Kentucky Fried ChickenDistrict Manager at Kentucky Fried Chicken
Charles WardCharles Ward
District Manager at EcolabDistrict Manager at Ecolab