Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

William Rupp

Flower Mound

Summary

Strategic technology executive with 20 years of experience leading global infrastructure, compute virtualization, and private cloud initiatives. Focused on infrastructure modernization, operational resilience, and cost optimization while building high-performing teams. Proven ability to align technology strategies with business growth, regulatory compliance, and digital transformation objectives.

Overview

22
22
years of professional experience

Work History

Managing Director | Global Head, Compute, Virtualization & Private Cloud Engineering & Operations

Citi
Dallas–Fort Worth
07.2024 - Current
  • Directed engineering and operations of private cloud (OpenShift) and virtualization (VMware) platforms, ensuring alignment with business objectives.
  • Managed 180,000 servers and led global team of 2,000 across five continents to ensure operational effectiveness.
  • Oversaw infrastructure planning and delivery, improving speed-to-market and reducing risks for critical projects.
  • Ensured operational stability and compliance for mission-critical revenue-bearing applications.

Managing Director, Estate Management: Infra Planning, Build & Delivery

Citi
12.2022 - 07.2024
  • Led initiatives to reclaim 5 MW of power for strategic data centers, enhancing overall operational capacity.
  • Optimized data center efficiency for power and space, ensuring secure, compliant, high-performance operations.
  • Directed densification initiative to maximize hardware utilization and eliminate hundreds of millions in support costs without additional purchases.

Head of Global Server Operations

Citi
02.2017 - 12.2022
  • Managed stability, security, and cost-efficiency for 140K assets; led 1,000+ global resources to ensure seamless operations.
  • Elevated operational maturity and disaster recovery readiness while enhancing service delivery standards across global platforms.

Executive Director / Technology Director

JPMorgan Chase
08.2011 - 10.2015
  • Delivered robotic process automation solutions, achieving 50% reduction in vendor costs ($10–16M annual savings), reallocating 200+ FTE, and mitigating multi-million-dollar risk exposures.
  • Enhanced incident management and change success metrics, connecting technology performance directly to customer experience.

Director, Operations & Production Assurance

Nationwide
01.2005 - 07.2011
  • Consolidated operations and launched Six Sigma programs, achieving $14.5M annual savings in postage and enhancing operational efficiency.

Senior Analyst

NetJets
02.2004 - 01.2005
  • Engineered maintenance forecasting and performance reporting to optimize operations for 700-aircraft fleet.

Skills

  • Hybrid Cloud & Virtualization Platforms
  • Platform Engineering & Delivery at Scale
  • Technology Transformation & Modernization
  • Operational Resilience & Risk Management
  • Global Infrastructure Strategy & Execution
  • Large-Scale Program & Portfolio Leadership
  • Cost Optimization & Capital Efficiency
  • Talent Development & Organizational Scaling
  • Executive Stakeholder & Board Engagement

Accomplishments

  • Infrastructure Modernization: Transitioned legacy compute platforms to hybrid cloud, enabling scalable digital growth.
  • Operational Resilience: Strengthened uptime, incident response, and DR readiness across global enterprise platforms.
  • Cost Optimization & Capital Efficiency: Maximized hardware utilization, remediating hundreds of millions in hardware spend, and optimized TCO.
  • Leadership & Organizational Impact: Built high-performing, inclusive global teams aligned with strategic objectives.
  • Regulatory & Risk Alignment: Embedded controls and audit-readiness across all infrastructure operations.

Timeline

Managing Director | Global Head, Compute, Virtualization & Private Cloud Engineering & Operations

Citi
07.2024 - Current

Managing Director, Estate Management: Infra Planning, Build & Delivery

Citi
12.2022 - 07.2024

Head of Global Server Operations

Citi
02.2017 - 12.2022

Executive Director / Technology Director

JPMorgan Chase
08.2011 - 10.2015

Director, Operations & Production Assurance

Nationwide
01.2005 - 07.2011

Senior Analyst

NetJets
02.2004 - 01.2005
William Rupp