Summary
Overview
Work History
Education
Skills
Timeline
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William Ruppert

Atlanta,Georgia

Summary

Dynamic and results-oriented professional with extensive experience in customer service and problem-solving, honed at WayBack Burgers and Lowes Home Improvement. Excelled in high-stress situations, demonstrating a positive attitude and critical thinking. With a proven track record of enhancing team collaboration and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Way Back Burgers

HM Hashim
04.2022 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

CSA in Mill Works/lumber

Lowes Home Improvment
09.2021 - 04.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Helper

General Contractor
10.2018 - 09.2021
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.

Education

High School Diploma -

Benjamin Franklin Acd
Hosten Mill Rd Atlanta Ga

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Critical Thinking
  • Computer Skills

Timeline

Way Back Burgers

HM Hashim
04.2022 - 09.2024

CSA in Mill Works/lumber

Lowes Home Improvment
09.2021 - 04.2022

Helper

General Contractor
10.2018 - 09.2021

High School Diploma -

Benjamin Franklin Acd

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William Ruppert