William Rush
Parma
Summary
Dynamic Business Manager at UPS with a proven track record in financial management and employee development. Spearheaded strategic initiatives that enhanced service efficiency and reduced operational costs. Excelled in project management, leading cross-functional teams to achieve organizational goals while fostering a culture of high performance and customer satisfaction.
Overview
38
38
years of professional experience
Work History
Business Manager
UPS
01.1988 - 11.2025
- Oversaw daily operations to enhance service efficiency and customer satisfaction.
- Developed strategic plans to optimize resource allocation and reduce operational costs.
- Implemented process improvements, resulting in increased productivity across multiple departments.
- Led cross-functional teams to ensure alignment with organizational goals and objectives.
- Mentored junior managers, fostering professional growth and enhancing team capabilities.
- Assisted with hiring process and training of new employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Arts - Business
Malone
Canton, OH05-2003
Skills
- Financial management
- Customer service
- Project management
- Employee management
Timeline
Business Manager
UPS
01.1988 - 11.2025
Bachelor of Arts - Business
Malone