Enthusiastic and highly competitive, people-focused leader, eager to contribute to team success through inspiring team members, development and excellent organizational skills.
Overview
23
23
years of professional experience
Work History
Vice President of Operations
Ratliff Ready-mix Concrete
Waco, United States
05.2010 - 05.2014
Oversaw all hiring, development and performance management of corporate office.
Managed Information Technology growth strategies.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Increased company profits through performance optimization strategies and efficiency improvements.
Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Clinical Director /Business Development Manager
Kool Smiles Dental
Killeen, TX
03.2009 - 05.2014
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Identified candidates for key roles in the organization.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Communicated with staff members, physicians and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Oversaw overall operation of nursing services and patient care.
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Regional Director of Sales and Operations
Media Labs.AI
Santa Monica, CA
05.2020 - Current
Succession planning.
Partnering up with the Executive team to develop, implement and manage team focused KPIs.
Recruiting and team building of various different teams in a growing organization.
Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
Liaised with other directors, engineers and departmental heads to align operational and sales priorities with total company direction.
Implemented and executed sales and operational policies, experiments and standards across multiple facilities and sub-brands.
Recommended sales strategies for improvement based on regular market research and competitor analysis.
Vice President of Sales and Operations
Worldstar, LLC
Santa Monica, CA
05.2014 - Current
Drove all Leadership calls and performance management initiatives.
Chief recruiter and acquisition lead. (Grew team from 25 - 75 team members)
Personally oversaw the growth of our Social Media teams. (Our Instagram page grew from 4 Million followers to 39 Million followers)
Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
Fostered performance development of staff through ongoing coaching and mentoring on best practices.
Boosted profitability by developing the leadership team, communicating expectations and leveraging company's resources.
Created additional revenue streams by introducing new product lines, boosting revenue 125%.
Executed marketing programs and methodologies to increase customer loyalty.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Held weekly meetings with various marketing/sales teams to identify techniques to overcome sales obstacles.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Store Director /District Manager in Training
Circuit City Stores
Temple, TX
01.2005 - 08.2008
Oversaw all hiring and recruiting practices.
Drove and maintained solid operational processes, inventory management and inventory rationalization
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Prepared annual budget, scheduled expenditures, and analyzed variances.
Drove sales and planned promotional and local store marketing activities.
Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in all areas of our business.
Supported store opening by setting up office space, equipment and POS systems.
Proposed innovative ideas to increase market share.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.