Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Sagoe

Westerville

Summary

Dynamic and results-oriented professional with extensive experience at OSU Wexner Medical Center, specializing in transportation management and patient safety. Demonstrated expertise in optimizing routes, enhancing efficiency by over 30%, and fostering high employee morale. Skilled in emergency response preparedness and strong communication, ensuring compliance and high standards of patient care.

Transportation Supervisor with demonstrated history of cutting costs while maintaining efficiency and quality. Offering 17YRS years of experience evaluating and optimizing transportation systems. Communicative with staff and proficient in client service.

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

32
32
years of professional experience

Work History

Transportation Supervisor

OSU Wexner Medical Center
03.2022 - Current

CENTRAX-Tracking and registering new equipment

EPIC-assessing delegating and managing patient runs in a timely manner to their test sites safely.

Run reports for tracking.

KRONS-Book keeping

Also part of the Hiring Team for TRANSPORTATION department

Help with transports and most of the external code blues or ERT-Emergency response team

  • Improved transportation efficiency by optimizing routes and implementing time-saving strategies.
  • Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
  • Demonstrated tasks to new hires and assigned to experienced workers for further training.
  • Streamlined operations, implemented new technologies for tracking and communication purposes.
  • Assisted in developing company policies related to transportation procedures, ensuring alignment with industry standards and best practices.
  • Maintained detailed records of transportation activities to ensure compliance with local, state, and federal regulations.
  • Conducted risk assessments for potential hazards within the transportation process, implementing preventative measures when necessary.
  • Worked with service providers to resolve issues and correct delays.

Transporter

OSU Wexner Medical Center
01.2007 - Current
  • Demonstrated strong interpersonal skills by providing compassionate assistance to patients and addressing concerns during transport.
  • Handled hospital communication devices to coordinate and confirm transport assignments efficiently.
  • Collaborated effectively with nursing and medical staff to ensure timely and accurate transport of patients.
  • Operated patient lifting devices to safely transfer individuals between beds, wheelchairs, and examination tables.
  • Transported patients to various hospital departments while, ensuring comfort and safety during transit.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
  • Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.

Food Service Worker

OSU Wexner Medical Center
04.2007 - 01.2008

STORE KEEPER.

HELPING WITH TRAY LINE ASSEMBLY.

  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.

Support Associate

MOUNT SINAI HOSPITAL
03.1999 - 08.2006

SUPPORT ASSOCIATE

TOOK SPECIMEN TO THE LABORATORY FOR TESTING,

  • Assisted with inventory management by restocking shelves and organizing products.

MOVED AND ARRANGED FURNITURE AND SANITIZED ALL APPLIANCES.

  • Exceeded customer expectations by going above and beyond standard support protocols when necessary, resulting in increased satisfaction rates.

BUFFED AND ENSURED THAT THE ROOMS ARE IN ORDERD MANNER.

  • Maintained a high level of professionalism while interacting with diverse clientele, fostering strong relationships.

TRANSPOTER ESCORT

MOUNT SINAI HOSPITAL
06.1993 - 04.1999

COVEY PATIENTS FROM THEIR ROOMS TO VARIOUS APPOINTMENT.

ASSISTED PATIENTS TO AMBULATORY SURGERY.

TRANSFERRED PATIENTS TO ASSIGNED RECREATIONAL ACTIVITIES.

Self-motivated, with a strong sense of personal responsibility.

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.

Education

BASIC COMPUTER AND WORD PROCESSING

HOSPITAL LEAGUE/1199 TRAINING AND UPGRADING FUND
NY NY
09-1999

High School Diploma -

Apam Secondary School SCIENCE MAJOR
West Africa Ghana
05-1992

Skills

  • Transportation management
  • First aid training
  • Quick learner
  • Customer support
  • Logistics coordination experience
  • Positive attitude
  • Strong work ethic
  • Call center experience
  • Patient transport
  • Documentation
  • Coordination
  • Strong communication skills
  • Compliance standards
  • Transportation regulations
  • Transportation safety protocols
  • Productivity and efficiency
  • Mobility assistance
  • Emergency response preparedness
  • Dispatch operations
  • Application support
  • Covid-19 safety protocols
  • Incident reporting
  • Transportation planning
  • Patient safety
  • Dispatching procedures
  • Transportation procedures
  • Infection control
  • Patient escorting

Timeline

Transportation Supervisor

OSU Wexner Medical Center
03.2022 - Current

Food Service Worker

OSU Wexner Medical Center
04.2007 - 01.2008

Transporter

OSU Wexner Medical Center
01.2007 - Current

Support Associate

MOUNT SINAI HOSPITAL
03.1999 - 08.2006

TRANSPOTER ESCORT

MOUNT SINAI HOSPITAL
06.1993 - 04.1999

BASIC COMPUTER AND WORD PROCESSING

HOSPITAL LEAGUE/1199 TRAINING AND UPGRADING FUND

High School Diploma -

Apam Secondary School SCIENCE MAJOR
William Sagoe