Summary
Overview
Work History
Skills
Interests
Timeline
Generic

William Salisbury

DAYTONA BEACH,FL

Summary

  • Proven team player with a track record of enhancing customer experiences at L.L. Bean, adept in stock replenishment and fostering positive customer relations. Leveraged active listening to resolve complaints, boosting loyalty. Excelled in maintaining store presentation, demonstrating a keen ability to balance customer service with operational tasks.
  • Result-oriented sales professional with strong background in outdoor recreational sales. Known for fostering client relationships and driving revenue growth through strategic planning and effective communication. Reliable team player with high adaptability to changing market conditions and focus on collaborative success.

Overview

12
12
years of professional experience

Work History

Outdoor Sales Representative

L.L. Bean
08.2007 - 09.2017
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Replenishment Associate

L.L. Bean
09.2018 - 11.2019

Put away received merchandise in designated location.

  • Used two-way radios to hear incoming messages and provide verbal responses.
  • Stocked shelves to match planogram images and instructions.
  • Helped maintain positive store atmosphere by engaging customers professionally and courteously when assisting them on sales floor.
  • Enhanced store presentation by organizing shelves, replenishing stock, and maintaining cleanliness throughout sales floor.

Skills

  • Sales floor support
  • Stock replenishment

    Product rotation

    Pricing changes

    Layout standards

    Customer service abilities

    Motivated team player

  • Active listening
  • Customer relations

Interests

  • Outdoor Recreation
  • Hunting
  • Fishing

Timeline

Replenishment Associate

L.L. Bean
09.2018 - 11.2019

Outdoor Sales Representative

L.L. Bean
08.2007 - 09.2017
William Salisbury