William Sanchez
Carrollton,TX
Summary
Dependable and hardworking professional with a few months of hands-on experience in the electroplating field. Eager learner who quickly adapts to new processes while maintaining strong attention to detail and quality. Committed to contributing effectively in fast-paced, team-oriented environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Electroless
Electro Plate Circuitry
Carrollton, TX
01.2026 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Quickly learned electroplating processes, equipment operation, and safety procedures
- Operated plating panels efficiently to maintain consistent production flow and meet targets
- Added and maintained chemical solutions in plating tanks to ensure proper balance and performance
- Followed proper procedures for safe handling and disposal of chemicals into designated waste containers
- Awarded early advancement to 2nd shift within six weeks in acknowledgment of strong performance and professional conduct
Senior Account Representative
Drive Casa
Dallas, TX
12.2020 - 04.2025
- Providing customer service, responsible for managing collection activities, including early and late stage delinquency accounts, adhering to company policies and procedures for compliance
- Customer centric approach in decision making to provide service and facilitate debt recovery
- Ensured compliance with all applicable laws, regulations, policies, procedures, guidelines.
- Generated detailed reports on each account's progress towards their goals.
Customer Service Representative
LoanStar Title Loans
Lewisville, TX
02.2019 - 04.2020
- Providing customer service, handling cash transactions, preparing end of day reports, assisting with loan inquiries, utilizing computer systems, and managing inbound and outbound phone calls
First party agent/collector
CMI Group
Carrollton, TX
02.2018 - 12.2018
- Making payment reminder calls, accurately entering data into computer systems, demonstrating excellent customer service skills, and effectively handling inbound and outbound calls
Shift leader
BUSH'S CHICKEN
Carrollton, TX
04.2017 - 11.2017
- Daily responsibilities include marinating and frying chicken, maintaining a clean cooking station, and ensuring food safety standards
- Assisted in training new employees on shift operations.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Monitored employee performance and provided feedback for improvement.
Education
Highschool diploma - human services
RL Tuner Highschool
Carrollton, TX06.2018
Skills
- Fluent spanish and english speaker
- Problem solving
- Quick Learning / Adaptability
- Team Collaboration
- Strong Work Ethic
- Reliability & Dependability
- Attention to Detail
- Communication Skills
Certification
High School Diploma, 2018-06-30
Timeline
Electroless
Electro Plate Circuitry
01.2026 - Current
Senior Account Representative
Drive Casa
12.2020 - 04.2025
Customer Service Representative
LoanStar Title Loans
02.2019 - 04.2020
First party agent/collector
CMI Group
02.2018 - 12.2018
Shift leader
BUSH'S CHICKEN
04.2017 - 11.2017
Highschool diploma - human services
RL Tuner Highschool