William Santiago

• Managed a set station with a small team and ran the smallest ticket times for multiple weeks.
• Helped create ideas for new ways to store and manage inventory and helped increase efficiency and decrease the time with managing inventory for the day by 26%.
• Assisted in training new team members on standard operating procedures and safety protocols.
• Maintained inventory levels and conducted regular stock checks to optimize supply availability.

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Maintained leadership positions by managing the building on 1/2 days of the week, allowing the place to expand open hours from 1pm-6pm to 10am-6pm
• Helped make TikTok videos and ads by acting and editing some videos with my skills in After Effects

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Coordinated with kitchen staff to ensure timely delivery of food and beverages.

• Trained new bussers on operational procedures and best practices for efficiency.

• Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
• Educated clients on proper home maintenance practices, reducing future repair costs.
• Completed inspections within tight deadlines, ensuring client transactions remained on schedule.
• Used AI and software to set up an automated system to help increase efficiency in making reports quicker for the home-buyer