William Santiago

• Lead electrical installation and troubleshooting teams on commercial and residential projects, ensuring full compliance with NEC codes, safety regulations, and quality standards.
• Supervise and mentor electricians while optimizing workflows, improving project timelines, and reducing downtime.
• Direct material procurement and vendor negotiations, lowering costs through strategic inventory management and resource planning.
• Read complex blueprints and schematics to execute precise installations and expedite resolution of technical issues.
• Implement process improvements that enhance operational efficiency and maintain a safe, structured work environment.

• Directed all daily operations of a full-service mechanical and electrical company serving residential and commercial clients.
• Managed technician scheduling, dispatching, and service delivery to maximize efficiency and customer satisfaction.
• Built strategic supplier relationships that streamlined procurement.
• Maintained rigorous safety protocols and quality operational performance.

• Supervised electrical and HVAC installation/maintenance projects while enforcing all safety and compliance standards.
• Diagnosed and repaired complex mechanical and electrical systems, improving efficiency and minimizing client downtime.
• Designed and delivered training programs for junior technicians to accelerate skill development.

• Founded and led the company’s new electrical division, expanding service capabilities.
• Oversaw electrical system installations and maintenance.
• Directed troubleshooting of complex issues, significantly improving response times and customer satisfaction.
• Mentored and trained junior electricians on industry best practices and technical standards.