William Schlaich
Oceanside
Summary
Strategic operations leader with 18 years of experience in managing business operations and enhancing team performance. Expertise in driving efficiency, optimizing costs, and fostering vendor partnerships while cultivating strong customer relationships. Known for developing scalable processes and mentoring teams to excel in dynamic environments.
Overview
18
18
years of professional experience
Work History
Production & Operations Manager
DePhillips Sports
Bayside, NY
11.2024 - Current
- Established and scaled in-house production operations, reducing outsourcing costs while improving turnaround times and quality control.
- Managed daily production workflow, overseeing job scheduling, capacity planning, materials, inventory, and process improvements to enhance operational efficiency.
- Developed and implemented production procedures and standards, resulting in increased consistency, efficiency, and output quality.
- Managed supplier relationships and material sourcing to ensure cost-effective production and timely delivery of materials.
- Collaborate directly with owner to ensure projects are delivered accurately, on time, and meet quality expectations.
General Manager
Sir Speedy Printing & Marketing Services
Plainview, NY
06.2011 - 11.2024
- Held full P&L responsibility, including budgeting, forecasting, pricing strategy, and cost management.
- Generated over $500K in annual revenue while consistently exceeding business performance goals.
- Improved profitability through operational improvements, workflow optimization, and strategic resource allocation.
- Negotiated vendor contracts and purchasing agreements, enhancing margins and managing expenses effectively.
- Led hiring, training, and coaching for cross-functional teams, fostering a high-performance culture through effective performance management.
- Developed and maintained key client relationships, driving retention, repeat business, and long-term growth.
- Informed partners on business strategy and pricing decisions, aligning initiatives to enhance overall company performance.
- Recognized as a National Top Performers Club honoree (2022–2023).
Graphic Designer → Store Manager
Sir Speedy Printing & Marketing Services
Huntington Station, NY
05.2008 - 05.2011
- Promoted into management based on performance and leadership.
- Managed projects from client consultation to production and delivery, ensuring client satisfaction throughout.
- Oversaw scheduling, purchasing, and vendor coordination to enhance customer service efficiency.
- Streamlined operational processes during company consolidation to support organizational alignment.
Education
Diploma -
Oceanside High School
Microsoft Networking Certification - Computer Networking
Computer Career Center
Web Design Coursework - Web Design
Hofstra University Continuing Education
Skills
- Operations Management
- Procurement
- Vendor Management
- Print Production
- Budgeting & P&L
- Strategic Planning
- Production Software Management
- Digital Print Solutions
- Content Management Systems
- Print Smith
- Supplier Management
- Operational Quality Control
- Promotional Product Management
Timeline
Production & Operations Manager
DePhillips Sports
11.2024 - Current
General Manager
Sir Speedy Printing & Marketing Services
06.2011 - 11.2024
Graphic Designer → Store Manager
Sir Speedy Printing & Marketing Services
05.2008 - 05.2011
Microsoft Networking Certification - Computer Networking
Computer Career Center
Web Design Coursework - Web Design
Hofstra University Continuing Education
Diploma -
Oceanside High School