William Schmidt
Aliquippa,PA
Summary
Dynamic small business owner with a proven track record at Knights Of Columbus Insurance, excelling in customer relations and operations management. Successfully enhanced client retention through strategic relationship building and implemented efficient processes, resulting in increased customer satisfaction. Skilled in staff hiring and mentoring, fostering a high-performing team dedicated to achieving business goals.
Overview
2026
2026
years of professional experience
Work History
Owner
Schmidt and Associates
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
Purely Cbd Hopewell Township
10.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Field Representative
Knights Of Columbus Insurance
06.2017 - 08.2019
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with clients to evaluate requirements and suggest best solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded business into new markets, cond
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Education
Business
Black Hawk College
Moline, ILSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Strategic planning
- Staff hiring
Timeline
Owner
Purely Cbd Hopewell Township
10.2019 - Current
Field Representative
Knights Of Columbus Insurance
06.2017 - 08.2019
Owner
Schmidt and Associates
Business
Black Hawk College
Similar Profiles
Dawn ChappellDawn Chappell
Paralegal at C.E. Schmidt & Associates, PLLCParalegal at C.E. Schmidt & Associates, PLLC
Sam HoffmannSam Hoffmann
Carpenter Apprentice at CG SchmidtCarpenter Apprentice at CG Schmidt
Ally VestalAlly Vestal
Second Grade Long-term Sub at Peter G. Schmidt ElementarySecond Grade Long-term Sub at Peter G. Schmidt Elementary
CHARLES DOONERCHARLES DOONER
EXTRUSION ENGINEER at McDanel Advanced Material TechnologiesEXTRUSION ENGINEER at McDanel Advanced Material Technologies
Alexandra LopezAlexandra Lopez
Registered Nurse, PACU and OR at Western PA Surgery CenterRegistered Nurse, PACU and OR at Western PA Surgery Center