Summary
Overview
Work History
Education
Skills
Timeline
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William Schrader

Oklahoma City,OK

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, notably at Pepsico. Skilled in visual merchandising and maintaining optimal stock levels, coupled with a friendly and outgoing demeanor. Successfully trained teams, leading to improved productivity and service quality. Achieved significant reductions in wait times and inventory shrinkage.


Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 60 pounds.


Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.

Overview

11
11
years of professional experience

Work History

Merchandiser

Pepsico
11.2021 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Meat Department Manager

Walmart
07.2017 - 11.2021
  • Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
  • Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
  • Trained new employees on handling, safety and stocking procedures.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
  • Trained new employees in company policies, best practices, and procedures for handling meat products safely.

Assistant Manager of Customer Service

Jimmy John's
11.2013 - 10.2017
  • Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
  • Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
  • Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
  • Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
  • Collaborated with management to develop strategies for enhancing the overall customer experience.
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
  • Reduced wait times by streamlining processes and implementing efficient workflow systems within the department.

Education

GED -

Oklahoma Department of Education
Oklahoma City, OK
05.2014

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Retail knowledge
  • Active listener
  • Visual Merchandising

Timeline

Merchandiser

Pepsico
11.2021 - Current

Meat Department Manager

Walmart
07.2017 - 11.2021

Assistant Manager of Customer Service

Jimmy John's
11.2013 - 10.2017

GED -

Oklahoma Department of Education

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William Schrader